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Mercedes-Benz of Midlothian
Midlothian, VA
1,567 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,567 reviews
April 30, 2025
Ragina Fitz went above and beyond throughout the entire process. She was consistently polite, thorough, and took the time to clearly explain every detail along with all available options. Thanks to her exc process. She was consistently polite, thorough, and took the time to clearly explain every detail along with all available options. Thanks to her exceptional service, our experience at the Mercedes dealership was truly outstanding—something that’s not easy to come by. More
by VIKTORIYA19
Verified Customer
April 29, 2025
Mercedes-Benz of Midlothian is nice, friendly, and the epitome of what customer service should be! epitome of what customer service should be! More
by L.
Employees Worked With
April 29, 2025
The service was impeccable. Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! More
by jesseforkner
Employees Worked With
Other Employees :
Ryan Pulley
April 29, 2025
Got in easily. ..was helped quickly...everything was explained clearly...my loaner was ready and I was on my way. As always the service and repairs were done proper ..was helped quickly...everything was explained clearly...my loaner was ready and I was on my way. As always the service and repairs were done properly. Did not recommend unnecessary service but did explain what I needed to look out for and what anticipated at the next service. Also accepted my money off coupons. More
by CJSHORTE
Employees Worked With
April 28, 2025
I can’t say enough positive things about our experience with Frank. He was informative, patient and kind as my Mom and I navigated her car purchase! with Frank. He was informative, patient and kind as my Mom and I navigated her car purchase! More
by JENNE.GRIFFIN
April 28, 2025
All around great service from sales to service! I have purchased 3 vehicles from this dealership through the years and would not think about going anywhere else. I have purchased 3 vehicles from this dealership through the years and would not think about going anywhere else. More
by npchell
Employees Worked With
April 27, 2025
Isiah was great, he was able to meet my needs and working with the finance manager was easy. I appreciated how flexible he was with my schedule. with the finance manager was easy. I appreciated how flexible he was with my schedule. More
by THISISTAHA
Employees Worked With
April 27, 2025
Austin M. was a real pleasure to work with and was very knowledgeable. He answered many of our questions and was extremely professional! was a real pleasure to work with and was very knowledgeable. He answered many of our questions and was extremely professional! More
by BRIANHERBERT9
Employees Worked With
Austin Murad
