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Mercedes-Benz of Midlothian
Midlothian, VA
1,565 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,565 reviews
April 26, 2025
The service person, Cheyenne, was very helpful, my tire was loosing pressure. He checked it out then took it to the shop. He also said he would have the car washed. When he returned a short time later, was loosing pressure. He checked it out then took it to the shop. He also said he would have the car washed. When he returned a short time later, I had a clean car and a new tire. I had a nail in the old tire. More
by patsypulley68
Verified CustomerEmployees Worked With
Cheyne
April 26, 2025
I had an excellent experience and appreciate the great customer service delivered. I look forward to working with them in the future. customer service delivered. I look forward to working with them in the future. More
by gvandrews5
Employees Worked With
April 25, 2025
Excellent service and kept me informed as to the problem and progess.process. everyone courteous and friendly. and progess.process. everyone courteous and friendly. More
by Cjgallag
Employees Worked With
April 25, 2025
Great dealership very thorough with diagnostic. Great customer service Nicole is the best service advisor. I love the video they sent to email concerning my Mercedes Benz Great customer service Nicole is the best service advisor. I love the video they sent to email concerning my Mercedes Benz More
by S.SAUNDERS124
Employees Worked With
April 25, 2025
Choosing a car dealership can be a daunting task, with numerous factors to consider such as customer service, vehicle selection, pricing, and overall experience. I’ve been doing business with this dealer numerous factors to consider such as customer service, vehicle selection, pricing, and overall experience. I’ve been doing business with this dealership for the past five years and one of the standout elements that have made me a repeat customer is its exceptional customer service. During this purchase I worked with Frank. He took the time to listen to my concerns and preferences, making this car-buying process another pleasant experience with this dealership. More
by acctgirl85
Employees Worked With
April 25, 2025
Always great service at Midlothian Mercedes. Just had both our cars serviced 1 for inspection and service and the just for service. Just had both our cars serviced 1 for inspection and service and the just for service. More
by TTAMST29
Employees Worked With
