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Mercedes-Benz of Midlothian
Midlothian, VA
1,566 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,566 reviews
April 25, 2025
Always great service at Midlothian Mercedes. Just had both our cars serviced 1 for inspection and service and the just for service. Just had both our cars serviced 1 for inspection and service and the just for service. More
by TTAMST29
Verified CustomerEmployees Worked With
April 25, 2025
I Scheduled a simple State Inspection, and received a rejection sticker because the service guy stated one of my fog lights was not working properly ($95) and the signal light on the driver mirror was no rejection sticker because the service guy stated one of my fog lights was not working properly ($95) and the signal light on the driver mirror was not functioning properly ($487.17) I knew this was not correct because it was working upon arriving and upon leaving I checked my lights and the light on the driver mirror was Working Properly but mysteriously my fog light on the driver’s side was not working. All other signal lights were working properly on the vehicle front, rear, left and right. My vehicle should have passed inspection. The repairs were over $500 for which I Declined and had my vehicle inspected at another location where it Passed the State Inspection and only cost $21. More
by Sunflower
Employees Worked With
April 24, 2025
I recommend this service to any one that goes there, and all the family of all. all the family of all. More
by deedeejohn52
Employees Worked With
April 24, 2025
Awesome customer service as usual. Cheyne is a rockstar, it's so nice to have a dealer service department that communicates to the customer the way they do. Cheyne is a rockstar, it's so nice to have a dealer service department that communicates to the customer the way they do. More
by TDAVIS30
Employees Worked With
Cheyne Hoke
April 24, 2025
Derive beyond expectations, Will always go here for any services needed , the attentiveness to details is awesome services needed , the attentiveness to details is awesome More
by doreg3
Employees Worked With
April 21, 2025
Parking is always jammed, but they manage it reasonably well. Service was done on time and as estimated. Loaners generally available if you book well in advance. well. Service was done on time and as estimated. Loaners generally available if you book well in advance. More
by dbakerpe
Employees Worked With
April 21, 2025
The buying experience was the best I have experienced. Frank provided exceptional customer service, the paperwork was quick and completed electronically. All I had to was pay and pick up the car. I hig Frank provided exceptional customer service, the paperwork was quick and completed electronically. All I had to was pay and pick up the car. I highly recommend. More
by BROBERTS681965
