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Mercedes-Benz of Midlothian
Midlothian, VA
1,616 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,616 reviews
Verified Customer
May 11, 2025
Three days to resolve a simple software update for a faulty sensor?!? Terrible communication to keep me updated faulty sensor?!? Terrible communication to keep me updated More
by gm1
May 11, 2025
The best Mercedes Service Department and Sales Department. Mercedes Midlothian ROCKS!!!!!!! Such a pleasure doing business with them! Department. Mercedes Midlothian ROCKS!!!!!!! Such a pleasure doing business with them! More
by MYJOJO913
Employees Worked With
Other Employees :
Shane - my service writer! He is amazing!!!, Ryan Pulley
May 09, 2025
Exceptional service, knowledgeable staff, prompt repairs, luxurious waiting area, attention to detail, always professional and courteous. luxurious waiting area, attention to detail, always professional and courteous. More
by BRANDONCHUDSON
May 08, 2025
I had the advisor Scott lambert. He was the best I ever had in over 20 yrs dealing with mercedes He was the best I ever had in over 20 yrs dealing with mercedes More
by MSp234
Employees Worked With
May 08, 2025
They were some what friendly. The cashier was not so much Allan was good. to work with. The cashier was not so much Allan was good. to work with. More
by BARBARAEGGLESTON
Employees Worked With
May 07, 2025
Great service, exceptional service managers and a very nice facility. Easily one of the best dealership experiences I’ve ever had. nice facility. Easily one of the best dealership experiences I’ve ever had. More
by CHRISMJOHNSON62
May 07, 2025
ALWAYS HAD VERY NICE EXPERIENCE. ESPECIALLY, SCOTT LAMBERT IS VERY FRIENDLY AND PROFESSIONAL. RECOMMEND HIM AND THIS DEALERSHIP TO MY FRIENDS. ESPECIALLY, SCOTT LAMBERT IS VERY FRIENDLY AND PROFESSIONAL. RECOMMEND HIM AND THIS DEALERSHIP TO MY FRIENDS. More
by JAISONKJ77
Employees Worked With
