Mercedes-Benz of Midlothian

Outstanding Sales Went to this dealership to check out a vehicle I saw on Autotrader.com and was met at the door by Kathleen Pierson. Showed me the vehicle, we test dr Went to this dealership to check out a vehicle I saw on Autotrader.com and was met at the door by Kathleen Pierson. Showed me the vehicle, we test drove it, she presented all the background info available and together we closed the sale. She and the entire staff were very professional and accommodated my every request. Would certainly buy from them again. More

Great experience We just bought our first Mercedes and this dealership is the best we have ever dealt with. We were treated extremely well and we felt very special. We just bought our first Mercedes and this dealership is the best we have ever dealt with. We were treated extremely well and we felt very special. Every minute of our visit was first class and we love our new car looking forward to many years as part of this Mercedes family More

Exceptional Dealership After having purchased 15 cars from the truly excellent Team at this Dealership, I would not consider any other way to acquire and/or service an autom After having purchased 15 cars from the truly excellent Team at this Dealership, I would not consider any other way to acquire and/or service an automobile. Bill and Ron are honorable gentlemen with a strong level of integrity, and Ryan McClay and his Service Team have consistently delivered truly exceptional Service. More

Pack A Lunch After surviving three plus hours, I came home to find that most of what I went to visit them for was not done, even after paying them. My engine light After surviving three plus hours, I came home to find that most of what I went to visit them for was not done, even after paying them. My engine light is still coming on without anyone coming to me and personally telling me why it was on and how they were going to remedy it. I find the bill with explanations not easy to comprehend, with technical jargon. I just expected more from a major dealership More

Excellent Service I have been a customer for over 20 years and service has always exceeded my expectations...I would like to Thank Mr. Shaban and his professional staff I have been a customer for over 20 years and service has always exceeded my expectations...I would like to Thank Mr. Shaban and his professional staff for a job well done. John M. Snow Sr. More

An absolute pleasure MB of Midlo not only found me the car I wanted, but helped steer me toward the car I needed, with the terms that best suited my travel habits. I could MB of Midlo not only found me the car I wanted, but helped steer me toward the car I needed, with the terms that best suited my travel habits. I couldn't have asked for a better experience. I've never been this impressed with a car-buying experience, and am so excited to finally join the Mercedes family! More

Great service , they are always on time. I always take my car to Scott, he always provides excellent service. The prepaid service is great as well! , they are always on time. I always take my car to Scott, he always provides excellent service. The prepaid service is great as well! More

Purchase of new GL450 Great Experience. This is our first Mercedes and we couldn't be happier. Steve facilitated a very smooth experience and answered all our questions. Great Experience. This is our first Mercedes and we couldn't be happier. Steve facilitated a very smooth experience and answered all our questions. Within a few hours we drove off the lot with the new GL450. Thank you! More

I had a great experience!! I am so excited about the recent purchase of our new ML 350! We had great service at Mercedes and would recommend them, and Roshaun Patel, to our fri I am so excited about the recent purchase of our new ML 350! We had great service at Mercedes and would recommend them, and Roshaun Patel, to our friends and family. They were polite, knowledgeable and very accommodating!! More

Fabulous experience buying a Mercedes Kathleen Pierson exemplifies a standard of excellence to which we all should strive. She made our purchase a fun experience..She answered all questio Kathleen Pierson exemplifies a standard of excellence to which we all should strive. She made our purchase a fun experience..She answered all questions. she was totally professional and friendly.She had the car programmed to our taste at the time of pick up and has cooperated in every way possible to make sure we enjoy our new purchase. In the past she has been helpful even when she was not our salesperson.. Mercedes is lucky to have such a representative. More