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Mercedes-Benz of Midlothian
Midlothian, VA
1,732 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,732 reviews
Verified Customer
August 18, 2025
They are not customer focused anymore. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point. More
by EAD
August 18, 2025
Maintenance representative is courteous, listens to our needs in what is wrong with my car. She provided a rental car since it was going to take longer than usual and gave me a call to explain my tire situ needs in what is wrong with my car. She provided a rental car since it was going to take longer than usual and gave me a call to explain my tire situation and whether I wanted to replace them and the price. More
by jorge1610
Employees Worked With
August 17, 2025
Very professional and accommodating. I love my Mercedes. The dealership knows how to take good care of their customers. I love my Mercedes. The dealership knows how to take good care of their customers. More
by MARYJANEYEATTES
Employees Worked With
August 17, 2025
From the time I pulled into the bay, until departure after my completed service, the MB-Midlothian Team was top notch! Very welcoming, knowledgeable, and accommodating! Thank you Scott L. and crew! -Dr. after my completed service, the MB-Midlothian Team was top notch! Very welcoming, knowledgeable, and accommodating! Thank you Scott L. and crew! -Dr. Jaraun Ransome More
by JMRANSOME
Employees Worked With
August 16, 2025
Completely disappointed for the fact that after bringing the car for six times, the problem with the engine light still keeps on popping up every now and then. the car for six times, the problem with the engine light still keeps on popping up every now and then. More
by CBPATEL46
August 16, 2025
It’s always a pleasure working with Nichole at MB of Midlothian. It’s not just her, she is just the first point of contact when I schedule maintenance. The whole team is people who love cars. My CLK is Midlothian. It’s not just her, she is just the first point of contact when I schedule maintenance. The whole team is people who love cars. My CLK is older so maintenance is our relationship. The new cars are very impressive and one day I will speak with the team out front, but the parts and service teams are the real heroes. More
by Ronin
August 15, 2025
I have used this dealership for three vehicles and have always found them to be very professional. always found them to be very professional. More
by LILLIAN.BOCK
Employees Worked With
