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Mercedes-Benz of Midlothian
Midlothian, VA
1,777 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,777 reviews
September 07, 2025
Attentive, thoughtful, and personable. Austin was surprisingly intuitive and found the perfect car for me. He was knowledgeable and thorough, He and Martin made a good team to welcome m Austin was surprisingly intuitive and found the perfect car for me. He was knowledgeable and thorough, He and Martin made a good team to welcome me to the MB family. More
by Andrew
Employees Worked With
Austin Murad ⭐️⭐️⭐️⭐️⭐️
September 07, 2025
When buying a car or having one serviced the people at Mercedes of Midlothian are always prompt and courteous Mercedes of Midlothian are always prompt and courteous More
by MAITLANDSERVICE
Verified CustomerEmployees Worked With
September 07, 2025
The process was smooth and efficient. The salesman went out of his way to help me at every step. The salesman went out of his way to help me at every step. More
by KAYLEENLAWRENCE1
September 06, 2025
I have never had any trouble getting service. I usually see Scott who is friendly and very helpful. I usually see Scott who is friendly and very helpful. More
by Slkahl2
Employees Worked With
September 06, 2025
The people was pleasant and very helpful the dealership atmosphere w very calm the service was excellent I enjoyed having my vehicle service there atmosphere w very calm the service was excellent I enjoyed having my vehicle service there More
by melvagreen97
Employees Worked With
September 06, 2025
Nicole is such a great service advisor, she has always gone the extra mile for us when we drop off our suv. Any problems we may experience, she is sure to check out and solve along with great communicatio gone the extra mile for us when we drop off our suv. Any problems we may experience, she is sure to check out and solve along with great communication throughout. More
by KST1179
Employees Worked With
September 06, 2025
Scott is the best of my service. He’s always on top of my maintenance. He’s always on top of my maintenance. More
by KIM.PATE1064
Employees Worked With
September 06, 2025
The staff here is beyond accommodating and helpful. They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank you. More
by JWEHR002
September 06, 2025
Excellent service. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. More
by mzzchill2012
Employees Worked With
September 03, 2025
Scott and Tink took great care to make certain they knew everything I needed and that I was satisfied with their service. Very professional and courteous. everything I needed and that I was satisfied with their service. Very professional and courteous. More
by RIORLANO
