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Mercedes-Benz of Midlothian
Midlothian, VA
1,471 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,471 reviews
April 27, 2025
Isiah was great, he was able to meet my needs and working with the finance manager was easy. I appreciated how flexible he was with my schedule. with the finance manager was easy. I appreciated how flexible he was with my schedule. More
by THISISTAHA
Verified CustomerEmployees Worked With
April 27, 2025
Scott in the service department is the best! Always provides excellent customer service. I drive an hour round-trip out of the way just to go to Mercedes of Midlothian for all my service. T Always provides excellent customer service. I drive an hour round-trip out of the way just to go to Mercedes of Midlothian for all my service. The sales department is awesome too! Ryan, Wil, Chris, and Ben are very attentive and go the extra mile any time we buy a new Mercedes from them. This is the only dealership we go to when buying new. More
by Paul M.
Employees Worked With
Other Employees :
Ben Taliaferro
April 27, 2025
Austin M. was a real pleasure to work with and was very knowledgeable. He answered many of our questions and was extremely professional! was a real pleasure to work with and was very knowledgeable. He answered many of our questions and was extremely professional! More
by BRIANHERBERT9
Employees Worked With
Austin Murad
April 26, 2025
The service person, Cheyenne, was very helpful, my tire was loosing pressure. He checked it out then took it to the shop. He also said he would have the car washed. When he returned a short time later, was loosing pressure. He checked it out then took it to the shop. He also said he would have the car washed. When he returned a short time later, I had a clean car and a new tire. I had a nail in the old tire. More
by patsypulley68
Employees Worked With
Cheyne
April 26, 2025
Great customer service, service great and free chips Clean staff nice 1100 hi price todays times. chips Clean staff nice 1100 hi price todays times. More
by BUDMORI1269
April 26, 2025
I had an excellent experience and appreciate the great customer service delivered. I look forward to working with them in the future. customer service delivered. I look forward to working with them in the future. More
by gvandrews5
Employees Worked With
April 25, 2025
Great dealership very thorough with diagnostic. Great customer service Nicole is the best service advisor. I love the video they sent to email concerning my Mercedes Benz Great customer service Nicole is the best service advisor. I love the video they sent to email concerning my Mercedes Benz More
by S.SAUNDERS124
Employees Worked With
