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Mercedes-Benz of Midlothian
Midlothian, VA
1,524 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,524 reviews
May 17, 2025
The service for my visit was exemplary. The thoughtful listening from Scott Lambert gave me confidence that my concerns would be totally addressed. I found the process very communicative, The thoughtful listening from Scott Lambert gave me confidence that my concerns would be totally addressed. I found the process very communicative, and informative. I am completely satisfied with my service experience, and especially with Scott. More
by RICOHANNAH
Verified CustomerEmployees Worked With
May 16, 2025
We always enjoy stellar service at this dealership! Its like dealing with family. I strongly recommend them both when you buy or lease your next Benz and for ongoing service. Its like dealing with family. I strongly recommend them both when you buy or lease your next Benz and for ongoing service. More
by Phil
Employees Worked With
May 16, 2025
Better than best she is! Regina should set your bar for training new hires. She’s done everything I’ve asked as fast and efficiently as she could. Popped in with a blown head Regina should set your bar for training new hires. She’s done everything I’ve asked as fast and efficiently as she could. Popped in with a blown headlight and had the techs jump on it! She’s just nice and down to earth, hard to find that these days! More
by christopher.cox
Employees Worked With
May 16, 2025
Regina was supper helpful! ! 100% for customer service and provision of solutions. I have worked with her three times and each time was perfect!!! ! 100% for customer service and provision of solutions. I have worked with her three times and each time was perfect!!! More
by MICHAEL.AJENI
Employees Worked With
May 16, 2025
Great service will be returning soon. My son loves his new car we can’t stop raving about this dealer My son loves his new car we can’t stop raving about this dealer More
by H_maqsher
May 15, 2025
Only know the service department. Have had service for several years. Service is good but cost is too high Have had service for several years. Service is good but cost is too high More
by bobperrow
Employees Worked With
May 15, 2025
Mercedes Dealership on Midlothian provides excellent service. Staff is courteous and professional. I would recommend service. Staff is courteous and professional. I would recommend More
by jeanrobert34
Employees Worked With
May 15, 2025
Our experience was very pleasant at Mercedes Benz of Midlothian. Our salesman Austin was polite and very accommodating as well as the finance manager Brian. Midlothian. Our salesman Austin was polite and very accommodating as well as the finance manager Brian. More
by QUINNBEV
Employees Worked With
Austin Brian
May 15, 2025
Great service Nicole was thoughtful and thorough. I know my car will be well taken care of so I trust Benz Midlothian I know my car will be well taken care of so I trust Benz Midlothian More
by Deborah JS
Employees Worked With
May 15, 2025
I received great service and excellent communication from my service advisor. This is what I would expect from Mercedes! my service advisor. This is what I would expect from Mercedes! More
by ADCOCKFAMILY4
Employees Worked With
