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Mercedes-Benz of Midlothian
Midlothian, VA
1,485 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,485 reviews
December 17, 2024
Ragina was great expensive as usual having the credit card fee added to the bill is not a good look for such a great brand card fee added to the bill is not a good look for such a great brand More
by TOM@TOMSNEAD.COM
Verified CustomerEmployees Worked With
December 17, 2024
The work done on my vehicle was great, the customer service was lacking. After 3 monthts at the shop & spending $3000 on repairs; the service representative delivered a filthy car back to me. When I service was lacking. After 3 monthts at the shop & spending $3000 on repairs; the service representative delivered a filthy car back to me. When I complained, he stated that the car wash bay was down. I found this totally unacceptable & told him so. He finally got it washed somewhere. More
by CLAUDIAWJOHNSON
December 16, 2024
Scott is great to work with. Explained everything that I needed and helped me with the different options. Video was great of what the issue was. Thanks Scott, great service a Explained everything that I needed and helped me with the different options. Video was great of what the issue was. Thanks Scott, great service as usual. More
by Sarah
Employees Worked With
December 15, 2024
Fantastic service! The entire process went as expected and the work was completed ahead of time The entire process went as expected and the work was completed ahead of time More
by oakwoodfarm83
Employees Worked With
December 14, 2024
The service was okay but no bells and whistles (car cleaning, etc). The virtual video of needs was nice. cleaning, etc). The virtual video of needs was nice. More
by TIH2004
Employees Worked With
December 14, 2024
The service at this dealership is top notch! Everyone is friendly and hospitable. I look forward to my next visit. Everyone is friendly and hospitable. I look forward to my next visit. More
by beverlyejacobs
Employees Worked With
December 13, 2024
Frank restored my faith in car salesmen! From the moment I saw my dream car online to its arrival in TX, Frank was the consummate professional. He took several videos of the car, kept in co From the moment I saw my dream car online to its arrival in TX, Frank was the consummate professional. He took several videos of the car, kept in constant communication with me and calmed my fears of a virtual car purchase. Everything turned just as he said and my car is even more beautiful in person 🤩. Even after receiving the vehicle, Frank carved out time to do a virtual demo of the vehicle. I highly recommend Frank and the Midlothian dealership for your MB needs. Signed a very happy customer More
by Ecstatic TX customer
December 12, 2024
She was very helpful and friendly! She made me feel comfortable when making decisions and was informative about the suggested services She made me feel comfortable when making decisions and was informative about the suggested services More
by vondeleparham
