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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,784 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,784 reviews

September 03, 2025

Scott and Tink took great care to make certain they knew everything I needed and that I was satisfied with their service. Very professional and courteous. More

by RIORLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink
September 02, 2025

Excellent service. Professional workers. Easy to get appointment. Needed work completed satisfactorily. Suggestions made for future service. More

by Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

Shane was very helpful. He explained what my options were to make the most of my service appointment. More

by JLPOWELL0051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
August 31, 2025

Charles made the process very smooth and was very helpful and knowledgeable about the vehicle. He made the experience worth our while. More

by INOLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Very professional, courteous, great amenities to assist working, Ragina was very assessable and kept me informed More

by ANTOINETTESTITH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Nicole was personable and very helpful with the process of servicing my vehicle. Thank you! More

by HCMCINNIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Im always impressed their customer service. It is top notch for sure. They also keep you informed of progress & very transparent of cost. More

by CONNIEALPHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
August 29, 2025

Very professional and tended to my needs! .I would recommend to family and friends..And I was satisfied. More

by Rahandsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Fast response time and excellent service and a somewhat reasonable price. Would recommend them to everyone. More

by EHILL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

I have been very happy with the Midlothian service department. They always get the issue fixed. More

by JOSEPH.HANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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