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Mercedes-Benz of Midlothian
Midlothian, VA
1,806 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,806 reviews
February 18, 2025
I inquired about Mercedes dealerships near me and got a response back from Charles Armstrong at Midlothian, telling me that he was available if I had any questions. At the time I was working with my local response back from Charles Armstrong at Midlothian, telling me that he was available if I had any questions. At the time I was working with my local Mercedes dealership and not having a ton of success. When I was ready to really start looking and deciding which model I wanted, Charles was kind and available to help. I drove two hours to look and ended up replacing my 2013 450 GL with a new 2025 Mercedes GLE. I was very happy with the process and their commitment to customer satisfaction. Jenna Devlin worked seamlessly with Charles to make the financial part easy as well. Everyone I spoke to at the dealership was kind, encouraging and professional. It was a great experience. More
by MARYDEW
Verified CustomerEmployees Worked With
Charles Armstrong
February 18, 2025
Ragina offered quality customer service from the beginning of the service appointment until completion. She facilitated an accurate diagnosis of the issue and kept me informed throughout the servic beginning of the service appointment until completion. She facilitated an accurate diagnosis of the issue and kept me informed throughout the service. She was very professional, supportive, and accommodating. I’m very pleased with my experience. More
by tdt037
Employees Worked With
February 15, 2025
Excellent communication and promptness in servicing my E350. Service may cost more than at independent shops but I know they do everything correctly here. E350. Service may cost more than at independent shops but I know they do everything correctly here. More
by mtoddoneill
Employees Worked With
Cheyne Hoke
February 15, 2025
The car salesman was awesome and very helpful with my care experience. He was vey professional, knowledgeable and enthusiastic. He was was full energy and willing to get me into a vehicle. I recommend care experience. He was vey professional, knowledgeable and enthusiastic. He was was full energy and willing to get me into a vehicle. I recommend this dealership to everyone! All the people there were polite and friendly. More
by FeFe
Employees Worked With
Charles Armstrong
February 14, 2025
I love the way that the Mercedes handle my service is very much . It is the place that I always bring my cartoon for service very much . It is the place that I always bring my cartoon for service More
by terryflou
Employees Worked With
February 09, 2025
I’m very happy to drop off my car at the dealer and did good job on my Van thanks for all the time for Nice work. good job on my Van thanks for all the time for Nice work. More
by Adam
