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Mercedes-Benz of Midlothian
Midlothian, VA
1,806 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,806 reviews
February 02, 2025
I highly recommend the Service Department at Mercedes-Benz of Midlothian for their outstanding professionalism, efficiency, and expertise. Whether you need routine maintenance or complex repairs Mercedes-Benz of Midlothian for their outstanding professionalism, efficiency, and expertise. Whether you need routine maintenance or complex repairs, their certified technicians ensure your vehicle receives top-quality care using genuine Mercedes-Benz parts. The team is dedicated to keeping your car running at peak performance while providing a seamless and stress-free experience. Additionally, Scott Lambert is a fantastic resource, known for his commitment to customer satisfaction and attention to detail. His dedication to ensuring clients receive the best service possibly makes him a trusted advisor for all your Mercedes-Benz needs. If you're looking for a dealership that truly prioritizes customer care and vehicle longevity, Mercedes-Benz of Midlothian's Service Department is the place to go. More
by JLupe
Verified CustomerEmployees Worked With
Scott Lambert
February 01, 2025
After picking my car up my tire was flat and I was accused of smoking in the vehicle Shayne is a horrible advisor and I do not recommend this location accused of smoking in the vehicle Shayne is a horrible advisor and I do not recommend this location More
by myeshiawilliams65
Employees Worked With
Chayne
January 31, 2025
Excellent service by all especially the shuttle driver and service adviser. This is a gret team and service adviser. This is a gret team More
by WACS1
Employees Worked With
January 31, 2025
Shane(? ) and Tink went out of their way to be helpful. Shane did a great job getting the Geico adjuster to agree to my claim! Great work, great service! ) and Tink went out of their way to be helpful. Shane did a great job getting the Geico adjuster to agree to my claim! Great work, great service! More
by PRHYLAND
Employees Worked With
Tink, Shane
January 31, 2025
They took time to explain the issues and ultimately made things right, which I appreciate. things right, which I appreciate. More
by BROOKEANNEHUNTER
January 28, 2025
I received a. video from the technician that showed me what work needed to be performed to repair my vehicle. The video was very informative and service advisor, video from the technician that showed me what work needed to be performed to repair my vehicle. The video was very informative and service advisor, Scott Lambert was also courteous and helpful during the repair process. More
by SHERLOCKBRUCE2
Employees Worked With
Scott Lambert
