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Mercedes-Benz of Midlothian
Midlothian, VA
1,812 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,812 reviews
January 22, 2025
Isaiah Cotton provided us with exceptional sales service when we bought our 2025 Mercedes GLE 350 this week. Isaiah was pleasant to work with, responsive to us when we reached out, patiently answered our q when we bought our 2025 Mercedes GLE 350 this week. Isaiah was pleasant to work with, responsive to us when we reached out, patiently answered our questions and provided a helpful new car orientation for us. He was proactive without being pushy and if he didn't know the answer, he was honest about it and quickly found the answer we needed. He diligently continued to search for the vehicle that matched our needs and preferences and very quickly found us our car. We would recommend Isaiah to others who are interested in buying a new car! More
by Pam Diemer
Employees Worked With
Isaiah Cotton
January 21, 2025
Everything was great. Only disappointment was nit having not having my car washed because it was not working at the time. Loved the video clip of my car being worked on. Only disappointment was nit having not having my car washed because it was not working at the time. Loved the video clip of my car being worked on. More
by Calam10
Verified CustomerEmployees Worked With
January 19, 2025
They delivered on what they promised at a time that worked for me. Nicole was kind and attentive. She kept myself and other customers updated. worked for me. Nicole was kind and attentive. She kept myself and other customers updated. More
by cpowis
Employees Worked With
January 17, 2025
This was the best service we have received to date. We got a quick appointment and the communication was great. We got a quick appointment and the communication was great. More
by WENROUGHTY
Employees Worked With
