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Mercedes-Benz of Midlothian
Midlothian, VA
1,812 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,812 reviews
January 06, 2025
The service I receive is outstanding thanks to Scott Lambert. He is always responsive and efficient and respects my time and always wants to make sure I receive exceptional service. He goes above and b Lambert. He is always responsive and efficient and respects my time and always wants to make sure I receive exceptional service. He goes above and beyond to make sure that everything is smooth and done correctly. I have already reached out to him about getting another vehicle because of how happy I am with his service. More
by KMC
Verified CustomerEmployees Worked With
Scott Lambert
January 03, 2025
The dealership has the most professional employees and are very courteous. The only suggestion I would have is more privacy available in the waiting areas. Especially downstairs the waiting area is very are very courteous. The only suggestion I would have is more privacy available in the waiting areas. Especially downstairs the waiting area is very small. More
by arlenehayes
Employees Worked With
January 02, 2025
Ragina and Tink was very friendly and professional! Excellent Service! Thank you for answering my questions and providing training on the Mercedes Me app. Excellent Service! Thank you for answering my questions and providing training on the Mercedes Me app. More
by OJ2660
January 01, 2025
Absolutely fantastic facility with the staff to match! ! What more can you ask for in a service center ! What more can you ask for in a service center More
by SCOTTGMBH
