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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,806 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,806 reviews

January 02, 2025

Ragina and Tink was very friendly and professional! Excellent Service! Thank you for answering my questions and providing training on the Mercedes Me app. More

by OJ2660
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink Doyle
January 02, 2025

Cheyn was very kind and great at listening to his client’s needs. Thank you for everything. More

by m3handymanllc
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cheyn
January 01, 2025

Great service friendly staff My wife loves her new car Happy wife happy life Thank you More

by SAYYAR_DDS
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaiah Cotton
January 01, 2025

Absolutely fantastic facility with the staff to match! ! What more can you ask for in a service center More

by SCOTTGMBH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lambert, Alan Mansfield
December 30, 2024

Always Excellent service and professionalism provided when walk or drive in the Mercedes dealership. I always have a wonderful experience and recommend them to anyone interested in first class service. More

by GLORIA7777777
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Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 30, 2024

Fast and courteous, service staff is great, I was in and out of there in one hour , excellent service ! More

by Fernandez Mariel
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Pulley, Wil Turner
December 29, 2024

The staff ia very accommodating and my service was great. The wait time was minimal. More

by INGRIDMP63
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Lambert
December 29, 2024

Service agent great. Good service by tech. Casher needs to smile when taking your money More

by mlrivercook
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Lambert
December 29, 2024

Fast friendly service. Did not have an appointment and they fit me in to fix my tire. More

by terry.welles
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Pulley
December 28, 2024

Quick service and excellent customer support from my advisor Cheyne Hoke. He kept me informed throughout the entire service process. More

by JG
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke, Dylan Anderson
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