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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,531 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,531 reviews

May 06, 2025

Everyone was very friendly. Having the loaner car was convenient and it was a very nice car. More

by CCMAGEE17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Scott was extremely helpful! When assisting me, he not only fixed the issue I came in for, but also advised me of something else I had completely forgotten about. He provided the More

by S.F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
May 02, 2025

Very nice experience. Everyone was very patient and helped us out. My son is very happy with his purchase More

by H_maqsher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurence Comvalius
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Easy to deal with. Quick service. Friendly staff. Very expensive to work on a Mercedes Sprinter. More

by pfrazier0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

The service was outstanding with customer service call to schedule the service date to the tech’s the work and keeping me informed as to the degree of work done More

by RAG7948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Always excellent service since 2004. My first MB was 2004 C340. Loved that car. It was 13 when someone totaled it. Love this CLA just as much. People at MB are very sharp and knowledgea More

by Pat
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyne Hoke
May 02, 2025

The dealership always has a great atmosphere. The people are so welcoming and helpful. Always a pleasure to go there More

by donald.killett
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Great service all around, missed my scheduled appointment (had my days confused) still was able to perform the service I needed the next day with a step by step video More

by heyzus88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Excellent attention to detail customer needs and detailed follow up to obtain the product I requested More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Uninviting, noncaring, nonchalant attitudes spoiled it for me. This is the 5 time (3 different vehicles) I’ve been to this service center and the service is always the same. More

by morgan1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He’s not listed but he was a younger guy
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