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Mercedes-Benz of Midlothian
Midlothian, VA
1,705 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,705 reviews
July 23, 2025
Excellent service, fast and correct diagnostic. Professional attitude and attention to detail. Would highly recommend Professional attitude and attention to detail. Would highly recommend More
by Spider31
Verified Customer
July 23, 2025
Mercedes always takes such great care of my truck! My service advisor always takes time to make sure I understand exactly what is being done during my service. Mercedes makes me feel appreciated. Than My service advisor always takes time to make sure I understand exactly what is being done during my service. Mercedes makes me feel appreciated. Thank you guys, keep up the great work!! More
by robertasheffield41
Employees Worked With
July 23, 2025
The dealership is awesome but the service concerning loaner cars need to.,be like it use to bring the loaner to the customer I didn't like the idea when I was told to ride in the tow truck. loaner cars need to.,be like it use to bring the loaner to the customer I didn't like the idea when I was told to ride in the tow truck. More
by MARY23106
July 23, 2025
I found my vehicle online June 28, 2025, Saturday night, sent an "interested" email. Got an AI message on Saturday night. I got a call from Frank on Sunday. I wasn't sure if I'd like the GLE350 drive/ride, sent an "interested" email. Got an AI message on Saturday night. I got a call from Frank on Sunday. I wasn't sure if I'd like the GLE350 drive/ride, so we arranged for a test drive and appraisal of my GL450. I loved the vehicle, did the paperwork online, picked up my car on Monday night. No haggle, professional atmosphere. I will shop there again! More
by EH707
July 22, 2025
The staff was incredibly friendly and helpful, and my experience is always great at this location. experience is always great at this location. More
by DARCI.SIDWELL
July 22, 2025
Got us in quickly and out in a timely manner . Really appreciate the walk in appointment as we were in route to visit my mom Really appreciate the walk in appointment as we were in route to visit my mom More
by CD1
July 21, 2025
The folks at Midlothian took really good care of us when we had an issue with our Sprinter based RV and were on the road passing through Richmond. They had us back on the road the next day! Thank you so m we had an issue with our Sprinter based RV and were on the road passing through Richmond. They had us back on the road the next day! Thank you so much to Nicole and the Midlothian team. More
by Rbspahr
Employees Worked With
July 21, 2025
Everyone was very courteous and helpful. Had a easy and quick drop off and pick up was just a easy. Had a easy and quick drop off and pick up was just a easy. More
by JOHN.jHELTON
Employees Worked With
July 20, 2025
Very good. But also very expensive. Think about an alternative service provider. We will see But also very expensive. Think about an alternative service provider. We will see More
by enyc3338
Employees Worked With
