Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,806 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,806 reviews
Verified Customer
December 18, 2024
Ragina kept me informed- pleased with the service, but sorry not to get the car wash. sorry not to get the car wash. More
by annwatson19
Employees Worked With
December 17, 2024
Ragina was great expensive as usual having the credit card fee added to the bill is not a good look for such a great brand card fee added to the bill is not a good look for such a great brand More
by TOMTOMSNEAD
Employees Worked With
December 17, 2024
The work done on my vehicle was great, the customer service was lacking. After 3 monthts at the shop & spending $3000 on repairs; the service representative delivered a filthy car back to me. When I service was lacking. After 3 monthts at the shop & spending $3000 on repairs; the service representative delivered a filthy car back to me. When I complained, he stated that the car wash bay was down. I found this totally unacceptable & told him so. He finally got it washed somewhere. More
by CLAUDIAWJOHNSON
Employees Worked With
Scott Lambert, Alan Mansfield
December 16, 2024
Scott is great to work with. Explained everything that I needed and helped me with the different options. Video was great of what the issue was. Thanks Scott, great service a Explained everything that I needed and helped me with the different options. Video was great of what the issue was. Thanks Scott, great service as usual. More
by Sarah
Employees Worked With
Scott Lambert
December 13, 2024
Frank restored my faith in car salesmen! From the moment I saw my dream car online to its arrival in TX, Frank was the consummate professional. He took several videos of the car, kept in co From the moment I saw my dream car online to its arrival in TX, Frank was the consummate professional. He took several videos of the car, kept in constant communication with me and calmed my fears of a virtual car purchase. Everything turned just as he said and my car is even more beautiful in person 🤩. Even after receiving the vehicle, Frank carved out time to do a virtual demo of the vehicle. I highly recommend Frank and the Midlothian dealership for your MB needs. Signed a very happy customer More
by Ecstatic TX customer
