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Mercedes-Benz of Midlothian
Midlothian, VA
1,780 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,780 reviews
October 16, 2024
the best the best the best. will return again. Will tell others as well. thanks. will return again. Will tell others as well. thanks. More
by RCBOOK
Verified Customer
October 14, 2024
The service department specifically Ragina Fitz went out of their way to fit me into their busy schedule when I had an issue with a large nail in my tire. I was heading out of town the next day and they wer of their way to fit me into their busy schedule when I had an issue with a large nail in my tire. I was heading out of town the next day and they were able to take care of it on the spot. Ragina was an excellent advisor and took great care of me while at the dealership. Definitely a higher level of service than other dealerships I have been to in the past. Highly recommend! More
by LEEANN.CAFRITZ
October 14, 2024
Mr. Isaiah has done an awesome job! He listened to my needs and helped to come up with the best plan for myself and family. His communication was top tier! He introduced me to Mr. John and they worked ha needs and helped to come up with the best plan for myself and family. His communication was top tier! He introduced me to Mr. John and they worked hard together to get me one of my dream cars. I’m still excited about my experience and purchase at Mercedes Benz Midlothian. Forever Thankful!🦋 More
by SYREETAREDD
October 13, 2024
Excellent care. Knowledgeable, personable & very patient attention. Our 5th car purchased here. Need we say more?! Knowledgeable, personable & very patient attention. Our 5th car purchased here. Need we say more?! More
by MB
Employees Worked With
October 12, 2024
Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience experience Good experience Good experience Good experience Good experience More
by AGWALESKI
Employees Worked With
October 11, 2024
Everybody was very helpful and willing to answer any questions and explain in detail about Service B. questions and explain in detail about Service B. More
by hmitchell0702
Employees Worked With
October 10, 2024
Excellent customer service Timely response Professional responses Excellent communication Demonstrates listening skills Good pricing with explanations responses Excellent communication Demonstrates listening skills Good pricing with explanations More
by RICKIEHOPKINS4@gmail.com
Employees Worked With
Chance
October 10, 2024
Ragina is a wonderful adviser. She discussed that a "B" service was being performed and what it entailed. She covered as much as needed, including the approximately time I wanted t She discussed that a "B" service was being performed and what it entailed. She covered as much as needed, including the approximately time I wanted to pick-up. The overall service was good, and it was ready about 12:30. Super!! More
by jjgriffi501
Employees Worked With
October 09, 2024
Scott did a great job as my service advisor as usual. Amanda was great at checkout. Amanda was great at checkout. More
by HOLDOC51
Employees Worked With
October 09, 2024
Frank was very knowledgeable, personable, and helpful. He was patient while I made a decision, and he provided excellent service all the way through to the final transaction. He was patient while I made a decision, and he provided excellent service all the way through to the final transaction. More
by ml550
Employees Worked With
