Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,599 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,599 reviews
May 29, 2025
Friendly, courteous, knowledgeable, helpful clean, outstanding, deserving, sympathetic and empathetic to customers needs, efficient, great listeners. outstanding, deserving, sympathetic and empathetic to customers needs, efficient, great listeners. More
by samtins
Verified Customer
May 29, 2025
Great people to work with! ! Never ever have had any issues what so ever ! Have a great day ! Never ever have had any issues what so ever ! Have a great day More
by DONALDSCOTT.GRUBBS
Employees Worked With
May 29, 2025
Alan has been super to work with. His patience in diagnosing my problem has been impressive. His patience in diagnosing my problem has been impressive. More
by STANLEYMACQUE05
May 27, 2025
Very professional and accommodating. Am happy with the results of repair and with the level of service. Am happy with the results of repair and with the level of service. More
by BUBBA76CCC
Employees Worked With
May 26, 2025
The dealership is very attentive, professional and knowledgeable about any all aspects of of their vehicles. knowledgeable about any all aspects of of their vehicles. More
by dcrawley
May 26, 2025
From my purchase over 2 years ago to servicing, I am very pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me v pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me very pleased with quality of my certified pre-owned 2021 Mercedes. I will continue to recommend this dealership to my family and friends. More
by Tammie H
Employees Worked With
May 26, 2025
They usually do a good job. But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? More
by MARGARETSARSFIELD
Employees Worked With
May 25, 2025
I don’t understand why the dealership charge extra from the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. More
by RN97md29
Employees Worked With
May 25, 2025
Great expedited service. No pressure. Great experience. Great salesman. Would recommend and buy again! Thanks. No pressure. Great experience. Great salesman. Would recommend and buy again! Thanks. More
by CLS10HCS20
