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Mercedes-Benz of Midlothian
Midlothian, VA
1,784 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,784 reviews
August 21, 2025
Scott is a great service advisor. He took care of the issue I had in a timely fashion. He took care of the issue I had in a timely fashion. More
by markbeshitti1
Verified CustomerEmployees Worked With
August 21, 2025
Service agent Scott was very helpful and responsive helping me get back on the road helping me get back on the road More
by scottkrow
August 21, 2025
Nicole is always very professional, a great listener, very knowledgeable and kindly provides exemplary customer service. very knowledgeable and kindly provides exemplary customer service. More
by Brenda
August 20, 2025
Sales rep was great. Process was quick and easy He explained as much as I could handle. Followed up for additional questions I had. Process was quick and easy He explained as much as I could handle. Followed up for additional questions I had. More
by Two4thekeys
Employees Worked With
August 18, 2025
They are not customer focused anymore. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point. More
by EAD
August 18, 2025
Maintenance representative is courteous, listens to our needs in what is wrong with my car. She provided a rental car since it was going to take longer than usual and gave me a call to explain my tire situ needs in what is wrong with my car. She provided a rental car since it was going to take longer than usual and gave me a call to explain my tire situation and whether I wanted to replace them and the price. More
by jorge1610
Employees Worked With
August 17, 2025
Very professional and accommodating. I love my Mercedes. The dealership knows how to take good care of their customers. I love my Mercedes. The dealership knows how to take good care of their customers. More
by MARYJANEYEATTES
Employees Worked With
August 17, 2025
From the time I pulled into the bay, until departure after my completed service, the MB-Midlothian Team was top notch! Very welcoming, knowledgeable, and accommodating! Thank you Scott L. and crew! -Dr. after my completed service, the MB-Midlothian Team was top notch! Very welcoming, knowledgeable, and accommodating! Thank you Scott L. and crew! -Dr. Jaraun Ransome More
by JMRANSOME
Employees Worked With
