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Mercedes-Benz of Midlothian
Midlothian, VA
1,603 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,603 reviews
May 26, 2025
The dealership is very attentive, professional and knowledgeable about any all aspects of of their vehicles. knowledgeable about any all aspects of of their vehicles. More
by dcrawley
Verified Customer
May 26, 2025
From my purchase over 2 years ago to servicing, I am very pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me v pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me very pleased with quality of my certified pre-owned 2021 Mercedes. I will continue to recommend this dealership to my family and friends. More
by Tammie H
Employees Worked With
May 25, 2025
I don’t understand why the dealership charge extra from the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. More
by RN97md29
Employees Worked With
May 25, 2025
Great expedited service. No pressure. Great experience. Great salesman. Would recommend and buy again! Thanks. No pressure. Great experience. Great salesman. Would recommend and buy again! Thanks. More
by CLS10HCS20
May 24, 2025
Ragina was such a professional service advisor. All my questions addressed, all my concerns laid to rest. One of the better experiences I’ve had at a dealership. Thank you. All my questions addressed, all my concerns laid to rest. One of the better experiences I’ve had at a dealership. Thank you. More
by Coley
Employees Worked With
May 24, 2025
Regina at the Midlothian Mercedes Benz service is the best. She takes personal interest in ensuring car is taken care of. Good communication skills and most importantly ensures any issue is taken care o best. She takes personal interest in ensuring car is taken care of. Good communication skills and most importantly ensures any issue is taken care of. I came to her from abroad street Mercedes Benz’s service which I was not happy with. OMG it is a mark difference between Broad street and Midlothian . Even though both owned the same parent company but Midlothian one feels like true Mercedes class service. More
by PMANAKTALA
Employees Worked With
May 23, 2025
The midlothian va dealership takes care of their customers and tries to get you out as quick as possible customers and tries to get you out as quick as possible More
by ELWAY1970
Employees Worked With
May 22, 2025
Mercedes Benz of Midlothian is awesome. I have had great experiences with them for the past 10 years. I have had great experiences with them for the past 10 years. More
by MRST57
Employees Worked With
May 22, 2025
Uppn collection of vehicle, as arranged, it had not been communicated internally with other departments who had no knowledge the car was ready. While the fault does seem to be addressed, a breakdown of both communicated internally with other departments who had no knowledge the car was ready. While the fault does seem to be addressed, a breakdown of both diagnosis and repairs completed is yet to be shared/given. More
by Christopher Lennon
May 22, 2025
CLEAN AND VERY FRIENDLY ATMOSPHERE. I will recommend to my family and friends. I will be back again for trading. I will recommend to my family and friends. I will be back again for trading. More
by Santana461@verizon.net
Employees Worked With
