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Mercedes-Benz of Midlothian
Midlothian, VA
1,784 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,784 reviews
Verified Customer
August 16, 2025
Completely disappointed for the fact that after bringing the car for six times, the problem with the engine light still keeps on popping up every now and then. the car for six times, the problem with the engine light still keeps on popping up every now and then. More
by CBPATEL46
August 16, 2025
It’s always a pleasure working with Nichole at MB of Midlothian. It’s not just her, she is just the first point of contact when I schedule maintenance. The whole team is people who love cars. My CLK is Midlothian. It’s not just her, she is just the first point of contact when I schedule maintenance. The whole team is people who love cars. My CLK is older so maintenance is our relationship. The new cars are very impressive and one day I will speak with the team out front, but the parts and service teams are the real heroes. More
by Ronin
August 15, 2025
I have used this dealership for three vehicles and have always found them to be very professional. always found them to be very professional. More
by LILLIAN.BOCK
Employees Worked With
August 15, 2025
Service is ok and representatives do a good job and I will return for more services will return for more services More
by RLMOORE128
Employees Worked With
August 15, 2025
Cheyne Hoke is the best customer focused service coordinator. He is knowledgeable professional and listens to the customer. I will continue to bring my business to Mercedes Benz. coordinator. He is knowledgeable professional and listens to the customer. I will continue to bring my business to Mercedes Benz. More
by paulasimpson1353
Employees Worked With
Cheyne Hoke
August 14, 2025
Knowledgeable tech and sympathetic to my needs. There was a unresolved damage issue in which as a customer i was questioned bur overall good service. There was a unresolved damage issue in which as a customer i was questioned bur overall good service. More
by E_MINNIE1
August 14, 2025
Excellent service. Team helped me out even though I didn’t have an appointment. Thanks to everyone especially Regina👍👍👍 Team helped me out even though I didn’t have an appointment. Thanks to everyone especially Regina👍👍👍 More
by CD1
Employees Worked With
August 14, 2025
Frank Costa was my salesman. He was great. I cannot believe I jumped ship from BMW to Mercedes-Benz. WOW!!! He was great. I cannot believe I jumped ship from BMW to Mercedes-Benz. WOW!!! More
by kimbercopeland
Employees Worked With
Other Employees :
Viktoria was a trainee. She was awesome
