Mercedes-Benz of Midlothian

Professional, accommodating, flexible.....The Professional, accommodating, flexible..... The experience from first contact to completion of the sale has been positive. Clearly the team under Professional, accommodating, flexible..... The experience from first contact to completion of the sale has been positive. Clearly the team understands the importance of customer service More

Brian is such a pleasure to deal with. I appreciate him taking the time to explain some of the finer points of my MB. Thank you Brian! taking the time to explain some of the finer points of my MB. Thank you Brian! More

I boughtba mercedes from another dealer because they had the car I wanted. However saleslady Tinker is the best and most helpful salesperson I've had. the car I wanted. However saleslady Tinker is the best and most helpful salesperson I've had. More

Beyond my expectations. Good experience! I would recommend to friends. I don’t need to use 25 words to say I’m very satisfied with the service. recommend to friends. I don’t need to use 25 words to say I’m very satisfied with the service. More

Chris Moss is a real pro was very helpful and responsive during the sales, delivery and follow up process. The entire team was a pleasure to work with. during the sales, delivery and follow up process. The entire team was a pleasure to work with. More

Work completed on time as requested.Car is always Work completed on time as requested. Car is always returned cleaner then when brought in for service. Easy to drop off and pick up. Highly recommen Work completed on time as requested. Car is always returned cleaner then when brought in for service. Easy to drop off and pick up. Highly recommend this dealership More

We are a Mercedes family and have been for some time. We live in Williamsburg and found that we could not trust our BLUETEC emission upgrade to the local MB dealer. The trip to Richmond was well worth the t live in Williamsburg and found that we could not trust our BLUETEC emission upgrade to the local MB dealer. The trip to Richmond was well worth the time, the service was superb our loaner car was a very nice 2020 C class. All work was accomplished as per the MBUSA emission control upgrade, the only issue I have is that many of the components are remanufactured. But in light of the add'l emission control extended warranty I don't think it matters too much. Our service advisor was Travis Melton and he did an excellent job of keeping us appraised of the upgrades progress. More

My Mercedes service department has been excellent. I will make sure my co-work understand that this dealership is one the best in the of Virginia make sure my co-work understand that this dealership is one the best in the of Virginia More

Brian Parker and the Techs did an outstanding job of identifying and correcting a problem with my 350e. I will highly recommend them. Thank you so very much identifying and correcting a problem with my 350e. I will highly recommend them. Thank you so very much More

The service dept always does a great job! Bill Cochran always does a great job of arranging things with the service dept and they always provide wonderful service. always does a great job of arranging things with the service dept and they always provide wonderful service. More