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Mercedes-Benz of Midlothian

Midlothian, VA

Overview
Employees
Reviews
Vehicles
4.6
1,581 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,581 reviews

July 03, 2022

Agent was ourteous, personable and professional. Work was professional completed in a reasonable amount of time. I was very satisfied. More

by dbtimewilltell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Ryan Pulley
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June 24, 2022

Would have liked a little more instruction on car and operating system and system controls More

by Topspot101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
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June 18, 2022

I enjoyed the experience I had at the dealership. Everyone was courteous and professional in helping me locate my next vehicle. More

by p5510c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moss, Ryan Pulley
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June 17, 2022

I really appreciate the great customer service I receive every time I bring my car in for service. Thank you Travis and team!! More

by C.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
Report | Print
June 12, 2022

Thank you to Travis and the team for a great experience! I appreciate you trying to buff out the scuffs in my windshield. Although, it couldn't be done there, thanks for calling me and giving me the details More

by King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton,
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June 11, 2022

Brent and Will were amazing! ! I felt right at home and not like I was being taken advantage of. Will purchase here again! More

by Nicole P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent , Will, Denna
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June 05, 2022

Professional, friendly, Willing to resolve issues when they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle More

by Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
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Jun 05, 2022 -

Brit responded

Too many steps to do these bleeding reviews(smiling)

May 29, 2022

I am pleased with the service thus far. Friendly and courteous. I cannot complain about the customer service. More

by Dnandrews123@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
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May 27, 2022

this specific location is always professional, and efficient. the staff always have great customer service! More

by mikhayjahbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Chris
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May 22, 2022

I was very pleased with service! The vehicle looked like new when I got it back. Scott was very courteous and personable. Great experience. More

by elson.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lambert, Scott
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