Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,481 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,481 reviews
February 17, 2021
The service department definitely has their act together. This is my 2nd time at this location And they had me out the door ahead of schedule. This is my 2nd time at this location And they had me out the door ahead of schedule. More
by Daniel Murray
Employees Worked With
February 10, 2021
Excellent customer service. Brian Parker went above and beyond to make it an enjoyable experience. Would highly recommend for future service visits on Mercedes Benz. beyond to make it an enjoyable experience. Would highly recommend for future service visits on Mercedes Benz. More
by Sam Aronson
February 08, 2021
Excellent customer service and the loaner car was absolutely amazing! Alan did an awesome job of being attentive to my needs. I would highly recommend this dealership to provide your car purchase or absolutely amazing! Alan did an awesome job of being attentive to my needs. I would highly recommend this dealership to provide your car purchase or service needs. More
by teechur97
Employees Worked With
Alan Mansfield
February 04, 2021
Fast efficient friendly service. Thanks to my service manager, Brian Parker for timely up dates on service needed. My 2009 E350 looked great at pick up and keeps on ticking thanks to TLC at MERCEDES of M manager, Brian Parker for timely up dates on service needed. My 2009 E350 looked great at pick up and keeps on ticking thanks to TLC at MERCEDES of Midlothian. More
by janebug3
Employees Worked With
Brian Parker
January 26, 2021
Fantastic team that provided an exceptional buying experience. They were knowledgeable and very service oriented. Tink was focused on getting me exactly what I wanted. She and Ryan worked to get me th experience. They were knowledgeable and very service oriented. Tink was focused on getting me exactly what I wanted. She and Ryan worked to get me the vehicle I desired as quickly as possible at a good price. More
by Sunone38
January 26, 2021
Best dealership I have ever dealt with. Brian was awesome through out the whole process. They fixed my car for a whole lot less then i was expecting and gave me a brand new 2021 loaner vehicle free of charge through out the whole process. They fixed my car for a whole lot less then i was expecting and gave me a brand new 2021 loaner vehicle free of charge!! I will definitely be bringing my car to them for future repairs. Thanks again Mercedes-Benz of Midlothian!! More
by Chesterfieldmechanical
January 24, 2021
Travis was great to work with! He was very patient with me and my questions. I had several questions about my service B and why my vehicle didn’t notify me of service A me and my questions. I had several questions about my service B and why my vehicle didn’t notify me of service A More
by tonysellsncvr
Employees Worked With
Travis
January 22, 2021
First of all i want to thank everyone at the dealer ship you have the best of the best costumer service thank you so much. you have the best of the best costumer service thank you so much. More
by Wadiodeh
January 21, 2021
Best staff ever!! Super professional and very fast work. I strongly recommend MERCEDES!!! They have always treated me with a lots of respect and I LOVE THAT! I strongly recommend MERCEDES!!! They have always treated me with a lots of respect and I LOVE THAT! More
by WALTER MENA
Employees Worked With
