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Mercedes-Benz of Midlothian

Midlothian, VA

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Employees
Reviews
Vehicles
4.6
1,781 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,781 reviews

April 30, 2024

Everyone was very friendly and customer service oriented. This dealership exceeded my expectations. I strongly recommend this dealership to everyone. More

by ZAVILLANOZA
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
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April 30, 2024

Ron Harris was extremely easy to work with and very helpful in enabling us to come to a fair deal. Would gladly work with him again to buy a car. More

by richnet
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Harris
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April 29, 2024

It is always a pleasure to deal with my service advisor/ Rick Nelson, courteous , kind, professional, quick, organized with great hospitality!! He makes the service experience outstanding. Keep him R More

by wrghog
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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April 27, 2024

Mr Rick Nelson treated me as a person not just a customer he listened to my concerns and realized how important transportation is to me as u deal with health concerns More

by STERLINGPRAYS
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Just Mr nelson
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April 26, 2024

Professional, courteous responsive. That’s how I would describe my interaction with rick Nelson. More importantly the problem was resolved. More

by RAYFARHI
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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April 26, 2024

Staff is courteous and professional. Rick Nelson, my Service Advisor, kept me informed and provided a timely solution to my problem. More

by LNHARRISJR
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson - Service Advisor
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April 25, 2024

Scott Lambert is a key reason that I use this dealership! ! Excellent customer service skills!! More

by walter.hurt482
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
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April 24, 2024

Great experience for dreaded annual maintenance with ride home and pickup included. Job well done. Travis was very helpful. More

by old guy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Melton
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April 24, 2024

I had an appointment April 23, 2024. I arrived at 5 pm on 22 April to leave my car and pick up the loaner. My service manager was with someone else so I had a seat in the waiting area. A More

by JERRIEJENK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan and Scott
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April 24, 2024

This was a recall for the install of a new software for the transmission for my 2021 Mercedes GLE 450 More

by DONALDHENRY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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