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Mercedes-Benz of Midlothian

Midlothian, VA

Overview
Employees
Reviews
Vehicles
4.6
1,778 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,778 reviews

April 23, 2024

Got in quickly, diagnosed and repaired under the estimate. Service writer was courteous and accommodating. More

by LATTITUDES
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Recommend Dealer
Yes
Employees Worked With
Travis Melton
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April 23, 2024

Excellent service as always. Very professional, fast and efficient. Thank you for being number one! More

by HINESFOLKS
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Recommend Dealer
Yes
Employees Worked With
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Pulley, Lucas Wadsworth, Sarah Kirk
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April 21, 2024

Everyone was easy to work with but the follow thru on some unfinished items was lacking. More

by PHILLIPSCK225
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Recommend Dealer
Yes
Employees Worked With
Salesman
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April 20, 2024

Scott is a great service advisor. He is very responsive and a pleasure to work with. More

by HOLDOC51
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Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
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April 20, 2024

Brent was great to deal with. Very helpful and honest both before the purchase and after. He’s responsive to any questions or needs. More

by MXRATH98
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Recommend Dealer
Yes
Employees Worked With
Brent trimmer
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April 19, 2024

Every person we encountered was professional, friendly and helpful. We were very impressed with Rick in service. More

by CCJWP
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Recommend Dealer
Yes
Employees Worked With
Rick
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April 19, 2024

Everything went well with my service. My car was not cleaned as it has been a service that was always done in the past. More

by TTR724
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Recommend Dealer
Yes
Employees Worked With
NA
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April 19, 2024

Rick Nelson in the service department is truly the best person in service that we have ever experienced. He went above and beyond the call of duty, helped us in every way, was personable, joyful and incred More

by Missy
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Recommend Dealer
Yes
Employees Worked With
Rick Nelson, Ben Taliaferro
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April 19, 2024

Good service by Travis. Not happy with 3% cc fee nor no military discount anymore. More

by mmike13530
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Recommend Dealer
Yes
Employees Worked With
Travis Melton
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April 18, 2024

All went smoothly. The only reason 4 star is the problem with the van is a design issue with repeated visits. Nothing to do with the dealership but with Mercedes More

by KATHERINE.SIR
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Travis Melton
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