Mercedes-Benz of Midlothian - Service Center

From Purchase to Service Mercedes-Benz of Midlothian is completely a one stop car experience for me. My car experience has been exceeded with every single step. Thanks Ryan! Mercedes-Benz of Midlothian is completely a one stop car experience for me. My car experience has been exceeded with every single step. Thanks Ryan! More

Service department Ryan in the service department always makes me feel at ease and is very knowledgeable about anything I ask about my car. He has been the only service Ryan in the service department always makes me feel at ease and is very knowledgeable about anything I ask about my car. He has been the only service department employee I have ever worked with. More

Excellent service Never have problems or delays. Brian Parker is always very helpful when I need my service done or any question I may have about my car Never have problems or delays. Brian Parker is always very helpful when I need my service done or any question I may have about my car More

Brian Parker is the best Brian Parker always takes care of me and my MB. He knows what needs to be done and has it done when he says it will be done. Brian should be made pres Brian Parker always takes care of me and my MB. He knows what needs to be done and has it done when he says it will be done. Brian should be made president of this dealership immediately. More

Service on my CLS 500 Mercedes Benz .... The service managers were quick in there service to have the CLS500 taken care of ASAP. ,Love coming to the shop for repairs when repairs are needed. The service managers were quick in there service to have the CLS500 taken care of ASAP. ,Love coming to the shop for repairs when repairs are needed. Will return for future service , thanks so much . Best regards More

Service experience Scott did an awesome job working through the details of our service. He listens to the customer and answers questions in a manner that is easy to und Scott did an awesome job working through the details of our service. He listens to the customer and answers questions in a manner that is easy to understand. More

AIM 2 Please Ryan maintained communicaton at all times and focused on my specific concerns (engine light remained on while vehicle was in motion and my vehicle was Ryan maintained communicaton at all times and focused on my specific concerns (engine light remained on while vehicle was in motion and my vehicle was idling. Neither had previously been a problem. My B5 service inspection was also completed. The problems have not resurfaced so far (but I have only driven my car from the dealership to my house). It is not my day to day, primary vehicle. More

attention to detail my service was very good, thanks to brian parker and the service department, I am confident that i will be satified with any future service that may my service was very good, thanks to brian parker and the service department, I am confident that i will be satified with any future service that may be required. More

Excellent overall service! Friendly Helpfull All work done on time Coffee while you wait Entire dealership spotless All staff friendly and helpful Courtesy van wonderful i Friendly Helpfull All work done on time Coffee while you wait Entire dealership spotless All staff friendly and helpful Courtesy van wonderful idea very helpful Can't say enough! More

Great customer service Every person I dealt with in the service department was extremely curteous & helpful. Great overall experience. Wait time for my service was spot on Every person I dealt with in the service department was extremely curteous & helpful. Great overall experience. Wait time for my service was spot on what they projected. More