Mercedes-Benz of Morristown

Great service as always!!! I have been going to Mercedes Benz service in Morristown and have had Jeff D as my advisor for my last 2 cars, he is amazing- keeps you updated and in I have been going to Mercedes Benz service in Morristown and have had Jeff D as my advisor for my last 2 cars, he is amazing- keeps you updated and informed throughout the whole process. He is always going above and beyond to ensure I have a great experience and the car is serviced right the first time! More

Good service Quick service, and very friendly person.expecting a good time frame to getting my car back on time, plus they gave me a loaner car to get back home wh Quick service, and very friendly person.expecting a good time frame to getting my car back on time, plus they gave me a loaner car to get back home while they work on my car, good job guys thanks again! More

Amazing experience during initial maintenance visit. Very pleasant atmosphere. Service Coordinator Mr. Willie Caldwell, offered superb customer service from beginning to end. Facility was clean, smelled Very pleasant atmosphere. Service Coordinator Mr. Willie Caldwell, offered superb customer service from beginning to end. Facility was clean, smelled great and offered a cozy waiting area. More

Great Experience as usual I have been using the services of this Service Center for over 20 years. My representative Wiilie Caldwell has always been vert professional and court I have been using the services of this Service Center for over 20 years. My representative Wiilie Caldwell has always been vert professional and courteous to me. When I drove my car on a Saturday, Willie Caldwell was off but the Representative on duty. Jeff was also very welcoming and make sure that I was satisfied. More

Repair Willie Caldwell is a pleasure to work with and explains everything very clearly so non-car people like me can understand it. They are very helpful an Willie Caldwell is a pleasure to work with and explains everything very clearly so non-car people like me can understand it. They are very helpful and efficient with the loaner car service. More

Service Advisor Willie Caldwell - Best service advisor Willie Caldwell is the best service advisor hands down. Clear about what is needed and costs. Takes the extra time For the discussion puts my needs/ Willie Caldwell is the best service advisor hands down. Clear about what is needed and costs. Takes the extra time For the discussion puts my needs/car needs first and balances both. Goes the extra mile for customer service which places my trust in him that my vehicle will get the best service. Prompt in returning phone calls and builds the customer and service advisor relationship. More

Excellent always! Jeff D’Angelo is a Star. Always accommodating. Always professional. A real pleasure to deal with him and his team. Always keeps us abreast of changes, Jeff D’Angelo is a Star. Always accommodating. Always professional. A real pleasure to deal with him and his team. Always keeps us abreast of changes, improvements and guidance. More

Continued service excellence I am on my 5th Mercedes and my Service Advisor, Willie Caldwell continues to consistently provide excellent service. He is the best at what he does an I am on my 5th Mercedes and my Service Advisor, Willie Caldwell continues to consistently provide excellent service. He is the best at what he does and makes my experience more than worthwhile. More

Good service Car was taken on time and finished on time. An excellent loner was provided and linked to my phone. Excellent experience all around. Would definitely Car was taken on time and finished on time. An excellent loner was provided and linked to my phone. Excellent experience all around. Would definitely return. More

Professional and courteous, on time, estimate was accurate Great job as always. Car was ready on time, estimate was accurate and fair for the services performed, and Julio and the rest of the staff were frien Great job as always. Car was ready on time, estimate was accurate and fair for the services performed, and Julio and the rest of the staff were friendly and professional. More