Mercedes-Benz of Morristown

Convenient location Good people, clean and very much in order. Immediate customer service attention and loaners are very clean. Great service advisor (Alex Marshall) Th Good people, clean and very much in order. Immediate customer service attention and loaners are very clean. Great service advisor (Alex Marshall) Thank you. Betsy Galarza More

Terrible, unprofessional. So I have been considering making the leap from BMW to Mercedes. I have no idea how they have so many great reviews, but my experience was not a good So I have been considering making the leap from BMW to Mercedes. I have no idea how they have so many great reviews, but my experience was not a good one and I will keep it moving. More

Far above the rest Mercedes of Morristown, goes above and beyond to make purchasing and servicing a car an enjoyable experience. Clinton Vail, in the sales depar Mercedes of Morristown, goes above and beyond to make purchasing and servicing a car an enjoyable experience. Clinton Vail, in the sales department is like working with the family member. He goes above and beyond to make sure it is an unforgettably a wonderful experience. Shaun, in the finance department was patient and thorough. I appreciated the suggestions he made on purchasing preventative maintenance. Anytime I've had my vehicle serviced, there is never a wait and the warm friendly staff always go above and beyond to make it as simple as possible. There are other Mercedes dealerships, but none quite like this! More

The best of the best! After having a minor accident I called my service advisor Jeff D'Angelo about getting in to check the road worthiness and get an estimate from the bod After having a minor accident I called my service advisor Jeff D'Angelo about getting in to check the road worthiness and get an estimate from the body shop. He told me to be there Monday morning and he'd take care of me. They had me in and out in 1 1/2 hours. More

Great experience I took my car in for a service and I am very happy with it! They did a great job. I highly recommend taking your car here. I took my car in for a service and I am very happy with it! They did a great job. I highly recommend taking your car here. More

My Car there for repairs Willie Caldwell is awesome and deserves an award in customer service. He makes you understand the problem and takes you through the parts and labor co Willie Caldwell is awesome and deserves an award in customer service. He makes you understand the problem and takes you through the parts and labor costs, he has a realistic approach which I admire. He was hands on and always called me to give info on what was been done, and how long it would take. When it was found that my car had multiple problems, he had the mechanic explained the details, and Willie's reassurance more than anything else, kept my mind at rest and allayed my fears! I had given up on my car, but Thanks to Willie and his crew at the Morristown Mercedes, my car is alive again!! Brenda More

Willie Is The Best Willie Caldwell is genuine He really cares about his clients He has always looked after my best interest and the quality of my vehicle 🚗 service Willie Caldwell is genuine He really cares about his clients He has always looked after my best interest and the quality of my vehicle 🚗 service Thanks Willie ! Ralph Rizzo More

Excellent work to meet certain deadlines Ziad Shehady did a wonderful job in meeting our needs. The new car needed to be leased by December 31 in order to meet certain refunds. Ziad was abl Ziad Shehady did a wonderful job in meeting our needs. The new car needed to be leased by December 31 in order to meet certain refunds. Ziad was able to help doing it. More

Excellent service advisor Excellent service. Should single out Willie Caldwell for an excellent job!!!!! I have a BMW which is much more expensive than my MB and I have to say Excellent service. Should single out Willie Caldwell for an excellent job!!!!! I have a BMW which is much more expensive than my MB and I have to say their service is nothing compared to MB. Again thanks to Willie. Hope MB realizes that he is a valuable team player! More

Great customer focus! Willie Caldwell went the extra mile as Service Advisor to ensure I was satisfied during my recent service to my E350. Very kind and focused on what cu Willie Caldwell went the extra mile as Service Advisor to ensure I was satisfied during my recent service to my E350. Very kind and focused on what customer needs are. More