Mercedes-Benz of Morristown

Absolutely outstanding service at Mercedes-Benz of Morristown. Troy goes above and beyond—he is incredibly attentive, genuinely listens, and always takes the time to offer thoughtful, honest advice. T Morristown. Troy goes above and beyond—he is incredibly attentive, genuinely listens, and always takes the time to offer thoughtful, honest advice. The entire experience, from the beautiful facility to every single staff member, including the service team in the back, was exceptional. It was noticeably better than my past experiences at Ray Catena and Open Road locations. They have completely earned my trust and business, and I can’t recommend them highly enough. More

Troy Pais and the entire service team in Morristown are highly professional, knowledgeable and customer-focused. Premium car dealerships don't always have premium service departments, but this one does. It highly professional, knowledgeable and customer-focused. Premium car dealerships don't always have premium service departments, but this one does. It's one reason I have never seriously looked at brands other than Mercedes. Service sells cars. More

The staff is helpful and knowledgeable The service department is the best! Efficient staff, honest and trustworthy. department is the best! Efficient staff, honest and trustworthy. More

Professional staff that can work with customer to not only understand the customer concern, but to also identify the best way to attack the issue. I highly recommend this service center. only understand the customer concern, but to also identify the best way to attack the issue. I highly recommend this service center. More

The staff is always courteous, professional, and knowledgeable this was my seventh vehicle and I have confidence in recommending your dealership to others knowledgeable this was my seventh vehicle and I have confidence in recommending your dealership to others More

Troy Always can be counted upon for responsive and excellent client service. Takes him time explaining and keeping in loop. excellent client service. Takes him time explaining and keeping in loop. More

Great service by Troy Pais Very professional and knowledgeable Above all very caring I’m looking forward to work with Troy again knowledgeable Above all very caring I’m looking forward to work with Troy again More

First service for this vehicle. ..Josh listened to my concerns and all issues addressed as requested. ..Josh listened to my concerns and all issues addressed as requested. More

It's such a rare find to have such genuine care and attention to one vechile in a very busy service facility such as Mercedes Benz of Morristown. Always will recommend MB of Morristown for any service attention to one vechile in a very busy service facility such as Mercedes Benz of Morristown. Always will recommend MB of Morristown for any service needs from mechanical to electrical and the like. Julio the service advisor is very transparent and committed to customer satisfaction. Exceptional service, efficient and goes above and beyond to make sure things work accordingly to the issue at hand. Puts the time and know how to get the job done correctly and in a timely manner. Whatever issue arises.A+++ More

Mr. Willie Caldwell and Josh did an amazing job with customer service care. They went above and beyond the call of duty to help me resolve the issues.with my car. The Mercedes Benz dealership in Morrist customer service care. They went above and beyond the call of duty to help me resolve the issues.with my car. The Mercedes Benz dealership in Morristown, NJ even provided me with a new loaner to ensure as a customer I was cared for. I would recommend anyone who has an issue with their car to look up Mr. Caldwell and Josh. They truly do treat you like family. They’re honest and kind and will always have your best interest at heart. More