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Mercedes-Benz of Morristown

Morristown, NJ

Overview
Employees
Reviews
Vehicles
4.7
387 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 387 reviews

September 23, 2024

Excellent all-around listening, updating, and providing wonderful info. and follow ups through the entire service process. Highly recommended to all. More

by Mr. Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
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September 14, 2024

Paul Singh - provided excellent/professional service. Helped resolve vehicle issues quickly. Very knowledgeable and courteous. High recommend seeing Paul Singh in the service department for all your serv More

by Hemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2024

Excellent service, Friendly manner, all team Very much appreciated . We are very pleased with the whole process More

by ramnikd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 07, 2024

Service was efficiently, on time, and at a reasonable price. I would highly recommend them to anyone. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

May 25, 2024

The process of bringing the car for service into the service area, giving the information to the signing in person is a model of efficinecy. More

by MBM Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2024

Great service as usual. I bought my car for regular service and additional maintenance. Everything was done as scheduled. I recommend this service location without any res More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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February 12, 2024

Generally ok. But there was one sales manager Scott who was pathetic and unfriendly. I wanted to buy a new SUV and am glad I did not. Going to Caldwell dealership More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott
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Feb 13, 2024 -

Mercedes-Benz of Morristown responded

Hello James, You are upset because a vehicle that you wanted to see was sold before you were able to see it. Your salesperson contacted you before your visit to inform you that it was no longer available. He even offered to locate a similar one for you. Unfortunately, we cannot hold a vehicle without a deposit.

January 27, 2024

My experience with the service department has been nothing but EXCEPTIONAL. I have now met with my service advisor, Troy P., twice since I visited this location and have been impressed each time. Troy More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy P., and Bhagwant S.,
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Feb 13, 2024 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

January 11, 2024

No difference than the other dealerships. Wanted the trade in for pennies. Just walked out without getting hypertension. More

by TISSERA
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Finance
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Jan 12, 2024 -

Mercedes-Benz of Morristown responded

You were offered significantly more than the fair trade value, as determined by a trusted third-party source. Our pre-owned manager provided you with the documentation supporting this, but despite that, you chose to post this defamatory review about us. Perhaps hypertension shouldn't be your primary concern. Sincerely, Rob Bojarun.

December 30, 2023

I am extremely satisfied with the service department at Mercedes of Morristown, I needed my Magic Vision wipers replaced and Paul my service writer was able to take care of my problem quickly and now I don More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Paul and your experience with us!

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