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Mercedes-Benz of Morristown

Morristown, NJ

Overview
Employees
Reviews
Vehicles
4.7
390 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 390 reviews

October 31, 2024

Always premier service. Wouldn’t go any place else. My long time advisor is top notch . More

by ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your kind words and continued trust in Mercedes-Benz of Morristown! We’re thrilled to hear that you consistently receive premier service and that your long-time advisor continues to exceed your expectations. It’s customers like you who make our work so rewarding, and we truly appreciate your loyalty. If there’s anything more we can do for you, or if you ever have any questions, please don’t hesitate to reach out. We look forward to providing you with exceptional service for many years to come.

October 22, 2024

This is not our first purchase from Kaushal Shah. He continues to provide excellent customer service. More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Mercedes-Benz of Morristown responded

Thank you for your continued trust and for sharing your positive experience with us! We truly appreciate your loyalty and are thrilled to hear that Kaushal Shah has consistently provided excellent customer service. Our team is dedicated to ensuring a smooth and satisfying experience for every client, and it’s wonderful to know that Kaushal has been able to meet your expectations. We look forward to serving you again in the future!

October 16, 2024

It’s been a pleasure dealing with Morristown Mercedes Benz dealership for service. It was easy to make an appointment and arrange for a loaner car. My service advisor Ed was communicative and helpful. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed was my service advisor
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Oct 19, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you had a smooth and enjoyable service visit at Mercedes-Benz of Morristown. It’s wonderful to know that Ed was able to provide you with the excellent communication and assistance you deserve. We truly value your recommendation and look forward to continuing to meet your needs with the same high level of service. Should you need anything in the future, please don’t hesitate to reach out.

September 23, 2024

Excellent all-around listening, updating, and providing wonderful info. and follow ups through the entire service process. Highly recommended to all. More

by Mr. Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
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September 14, 2024

Paul Singh - provided excellent/professional service. Helped resolve vehicle issues quickly. Very knowledgeable and courteous. High recommend seeing Paul Singh in the service department for all your serv More

by Hemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 20, 2024

Excellent service, Friendly manner, all team Very much appreciated . We are very pleased with the whole process More

by ramnikd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 07, 2024

Service was efficiently, on time, and at a reasonable price. I would highly recommend them to anyone. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

May 25, 2024

The process of bringing the car for service into the service area, giving the information to the signing in person is a model of efficinecy. More

by MBM Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2024

Great service as usual. I bought my car for regular service and additional maintenance. Everything was done as scheduled. I recommend this service location without any res More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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February 12, 2024

Generally ok. But there was one sales manager Scott who was pathetic and unfriendly. I wanted to buy a new SUV and am glad I did not. Going to Caldwell dealership More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott
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Feb 13, 2024 -

Mercedes-Benz of Morristown responded

Hello James, You are upset because a vehicle that you wanted to see was sold before you were able to see it. Your salesperson contacted you before your visit to inform you that it was no longer available. He even offered to locate a similar one for you. Unfortunately, we cannot hold a vehicle without a deposit.

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