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Mercedes-Benz of Morristown
Morristown, NJ
Customer Service
Quality of Work
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Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
265 Reviews of Mercedes-Benz of Morristown
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September 19, 2020
"Very satisfied with service I receive from Morristown..."
- edgilroyVery satisfied with service I receive from Morristown Mercedes-Benz . Especially from my Service Rep Ed Salwan. I depend on him to help keeping my c300 in good running condition.
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Ed Salwan
Helpful September 19, 2020
"I got excellent service at Mercedes service shop. The..."
- ChiragI got excellent service at Mercedes service shop. The way the issues explained to me in simple terms that allowed me to take the right decision what to get fixed and what I can be okay in not getting done. The service advisor, Willie at Mercedes Morristown, NJ service shop is excellent in providing service advice as well as goes above and beyond customer expectations.
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Willie Caldwell III
September 13, 2020
"Superb service very professional! Point of contact kept..."
- MsonoSuperb service very professional! Point of contact kept me informed of the vehicles status. Was very happy with the vehicles performance after completion of service. Highly recommend
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Willie Caldwell III
September 06, 2020
"I am always pleased with the level of service I receive..."
- JacquelynI am always pleased with the level of service I receive from Mercedes of Morristown. I request Julio Pereira to be my service advisor each time I have a new car, and he never disappoints.
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James Gatto
Other Employees :
Julio Pereira
September 01, 2020
"Firstly I must say I requested the service in somewhat of..."
- LessmithjrFirstly I must say I requested the service in somewhat of an emergency mode. My new S Class had gone through a car wash and a windshield wiper had been torn off. I called my salesman who arranged the appointment. Paul from service was extremely professional and replaced the wiper in a short period of time. I was very impressed!
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Kaushal Shah
Paul Singh
August 22, 2020
"From the minute I drive into the Mercedes of Morristown..."
- H. HasseFrom the minute I drive into the Mercedes of Morristown Service Building I get treated like a Customer expects to be treated.The Service Rep gave me his full attention. Every person I came into contact with was very accommodating. Thank you.
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Es Salwan
August 14, 2020
"Great job. Very responsive and quick turnaroundHighly..."
- johnandlenoreGreat job. Very responsive and quick turnaround Highly recommended. Had a blown tire, got the spare on at my office, loaner brought to me and car reapaired at time they said would be done.
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Willie Caldwell III
Paul Singh
Other Employees :
Troy Pais five stars
August 13, 2020
"I like the pick up and drop off service that Mercedez..."
- chinni.tungI like the pick up and drop off service that Mercedez provides. It’s really convenient for the customers especially during the pandemic. Excellent service and great job!
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Christopher Zielyk
July 29, 2020
"I’m not from the area but had a broken moonroof window..."
- JessieDI’m not from the area but had a broken moonroof window that needed to be fixed before returning to Boston. I was very impressed by everyone at MB of Morristown. Incredibly efficient, friendly and transparent about costs and timing. All-in-all a great experience.
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Julio Pereira
July 28, 2020
"Service is Outstanding"
- D WilsonExcellent Advisor - Alex Marshall. Quality Workmanship. Friendly and Knowledgeable Staff. Having owned seven Mercedes-Benz, and having lived throughout the country and worked with other dealerships - this dealership is the best! We enjoy working with Mercedes-Benz of Morristown and look forward to using their services for years to come.
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Alex Marshall
