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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.8
311 Reviews
Call Service Center (973) 267-5000

311 Reviews of Mercedes-Benz of Morristown - Service Center

Sort by
February 02, 2025

Ted, from parts and Paul, from service provided me with excellent service. They were attentive and made sure I was taken care of. More

by prince.vincent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted from parts.
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Feb 12, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your wonderful review! We're thrilled to hear that Ted from Parts and Paul from Service provided you with excellent service at Mercedes-Benz of Morristown. Our team is dedicated to ensuring every customer is attentively cared for, and we’re glad they made your experience a great one. We appreciate your support and look forward to assisting you with all your Mercedes-Benz parts and service needs in the future! Let us know if there’s anything else we can do for you. Thanks for choosing Mercedes-Benz of Morristown!

January 25, 2025

Great service. Easy to schedule an appointment. The wait time for the service to be completed was short. More

by lsuchyta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your review! We're glad to hear that scheduling was easy and your service was completed quickly. We appreciate your support and look forward to serving you again!

January 18, 2025

Prompt, good service, excellent facility and we ease of making appointments. Also liked the cell phone updates. More

by Skoopie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind words! We're glad you had a smooth experience with our service, facility, and appointment scheduling. It's great to hear you found the cell phone updates helpful. We look forward to serving you again!

January 10, 2025

I took my car to get work done. , which i was told should be taken care of sooner than later. When Alex called he explained I didn’t need the job done. I appreciate the honesty. More

by Horvath1958
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Report | Print
Jan 13, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your feedback! We’re glad to hear that Alex provided you with honest and transparent advice regarding your car's service. We truly value integrity and always aim to offer the best recommendations for our customers. Thank you for choosing Mercedes-Benz of Morristown!

January 04, 2025

excellent service by Alex gave information and was attentive to cars needs and responded in a timely manner More

by anthemex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex morris
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Jan 13, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind feedback! We’re thrilled to hear that Alex provided you with attentive and timely service. Ensuring your car's needs are met with excellent care is our priority. We look forward to serving you again at Mercedes-Benz of Morristown!

December 30, 2024

Alex & Mercedes Service of Morristown have always been professional during the 10 years I have used them. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Report | Print
Jan 13, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your loyalty and continued trust over the past 10 years! We’re thrilled to hear that Alex and our team at Mercedes-Benz of Morristown have consistently provided you with professional service. We look forward to many more years of serving you!

December 25, 2024

Wonderful service experience. Courteous, thorough and professional. Many thanks Julio and your service team. As a long time customer, they are the best MB dealership in New Jer More

by stevebc16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Jan 13, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind words and continued loyalty! We’re thrilled to hear that Julio and our service team provided you with courteous, thorough, and professional service. Your trust means a lot to us, and we’re honored to be your choice for Mercedes-Benz service in New Jersey. We look forward to serving you for many years to come!

December 04, 2024

Best service, best team! Troy - Excellent service man who knows his job very well! Great! More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
Report | Print
Dec 06, 2024 -

Mercedes-Benz of Morristown responded

Thank you for your fantastic feedback! We're thrilled to hear that Troy provided you with excellent service and showcased his expertise. It's always our goal to deliver top-notch customer care, and we're glad Troy made such a positive impression. We truly appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing Mercedes-Benz of Morristown!

November 26, 2024

Best Mercedes Benz Service! ! There are two Mercedes Benz closer to where I live but I prefer to travel to Morristown for my service. The prices are fair and the service is excel More

by sharmaineswan71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Dec 02, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your fantastic feedback! It truly means the world to us that you choose to travel to Mercedes-Benz of Morristown for your service needs, even with other locations closer to you. Providing fair pricing and excellent service at every step from our reception team to our advisors is always our top priority, and we’re thrilled to know we’ve consistently met your expectations. We’re honored to have earned your trust and loyalty. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know. We look forward to continuing to serve you for years to come!

November 21, 2024

The entire staff were Very professional. The many text messages provided great communication on the status of our car. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pais
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Dec 02, 2024 -

Mercedes-Benz of Morristown responded

Thank you for taking the time to share your experience! We’re delighted to hear that our team’s professionalism and communication stood out during your visit. Keeping our customers informed with timely updates is something we take pride in, and it’s wonderful to know you found it helpful. We truly appreciate your kind words and your trust in Mercedes-Benz of Morristown. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

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