Mercedes-Benz of Myrtle Beach
Myrtle Beach, SC
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Damaged tire/rim Exceptional experience after tire and rim were severely damaged. Immediately accomadated us, incredibly professional and the repair to the very damage Exceptional experience after tire and rim were severely damaged. Immediately accomadated us, incredibly professional and the repair to the very damaged rim was outstanding. Great experience More
Lucky and thankful I was almost 40 miles from Myrtle Beach when a belt broke making the car hard to steer. Our plans was to vacation on Friday and leave on Sunday. My I was almost 40 miles from Myrtle Beach when a belt broke making the car hard to steer. Our plans was to vacation on Friday and leave on Sunday. My battery light can up on my dash stating I needed to get the car to the dealership. I called and talked with Mark to let him know I was on my way in a tow truck. Once I arrived, he took good care of me and was told I would be leaving the area on Sunday. He did an assessment of the car quickly and put a tech on the job. I appreciated everyone's effort to get me and my husband back on the road so our mini vacation was not ruined. I (we) were elated with the superior customer service and putting us 1st! More
Long Time Benz Lover Service was timely, just what we discussed. As busy as the service is Art made be feel like I was his only customer. What more could you expect. Act Service was timely, just what we discussed. As busy as the service is Art made be feel like I was his only customer. What more could you expect. Actually I must say the loaner was great and whoever washed the car did a great job. More
Vacation saved While on vacation in Myrtle Beach my engine light went on around 4:30 pm. I called Mercedes-Benz of Myrtle Beach and talked to a service representat While on vacation in Myrtle Beach my engine light went on around 4:30 pm. I called Mercedes-Benz of Myrtle Beach and talked to a service representative who"s name was Mark. I told Mark my problem and said I was scheduled to return to CT in two days with my grandchildren and was concerned about breaking down on the highway. I was told to come in the next day at 11 am. I was out of there by 1 pm with a peace of mind. I would like to add the cost was 0.00 it seems the Mercedes - Benz dealer in CT where I had it serviced did not install the intake box on properly. That is what I call service with a honest staff. More
Excellent service Service on Mercedes ML350 was excellent. Replaced faulty connectors, recalibrated front passenger seat and reprogrammed the SRS module. I was surpris Service on Mercedes ML350 was excellent. Replaced faulty connectors, recalibrated front passenger seat and reprogrammed the SRS module. I was surprised - very reasonable repair bill. More
Very satisfied as always As always the D service was completed in the time promised. The full car wash on completion was great. Very pleased Art Coppola is a pleasure to work As always the D service was completed in the time promised. The full car wash on completion was great. Very pleased Art Coppola is a pleasure to work with. More
Awesome! Appreciate the friendly response from the experience. Very respectful of my concerns and request. Pleasant experience. Even the wait was comfortable. Appreciate the friendly response from the experience. Very respectful of my concerns and request. Pleasant experience. Even the wait was comfortable. I totally trust this dealership! More
VERY GOOD EXPERIENCE GREAT SERVICE DEPARTMENT EMPLOYEES EXCEPTIONAL.WORK WAS DOON IN A TIMELY MANNOR.I WAS COMPLETELY SATISFIED WITH THE WORK DOON IT WAS A GOOD EXPERINCE GREAT SERVICE DEPARTMENT EMPLOYEES EXCEPTIONAL.WORK WAS DOON IN A TIMELY MANNOR.I WAS COMPLETELY SATISFIED WITH THE WORK DOON IT WAS A GOOD EXPERINCE More
Very nice people to work with. Work was very good and done on time.Everyone was very helpful and very friendly.We bring both our cars here and for the most part been very happy. Work was very good and done on time.Everyone was very helpful and very friendly.We bring both our cars here and for the most part been very happy. More
Very professional and efficient service. Staff is very welcoming, efficient, accommodating, and the service is exceptional and completed on time. A loaner is available if necessary and the u Staff is very welcoming, efficient, accommodating, and the service is exceptional and completed on time. A loaner is available if necessary and the updates and call reminders are helpful also. More


