Mercedes-Benz of Nanuet

James Fede went above and beyond and exceeded my expectations in the purchase of my new Mercedes vehicle at Mercedes Benz of Nanuet! He was very professional and helpful every step of the way! I w expectations in the purchase of my new Mercedes vehicle at Mercedes Benz of Nanuet! He was very professional and helpful every step of the way! I will highly recommend him to my friends and family! Thank you James for making my dream come true! More

The dealership is very well kept and organized. Had the pleasure of James assisting me in the purchase of my vehicle which made the experience seamless and enjoyable. Had the pleasure of James assisting me in the purchase of my vehicle which made the experience seamless and enjoyable. More

The service was very specialized. .. Everyone who assisted us were very helpful and take the time to listened to our concern. Mike our sales consultant was a delight to work with. .. Everyone who assisted us were very helpful and take the time to listened to our concern. Mike our sales consultant was a delight to work with. More

My 1st Mercedes, I am so glad that i went to Mercedes in Nanuet And met Fred. He found the perfect car for us. Everyone at the dealer was very nice. I hope to buy more. Nanuet And met Fred. He found the perfect car for us. Everyone at the dealer was very nice. I hope to buy more. More

John Geraci, Salesman and Wil Jansen, General Sales Manager has always been top notch in satisfying our buying requirements. Manager has always been top notch in satisfying our buying requirements. More

James Fede Did a Great Job showing me all the Different Electric Mercedes-Benz Models! Electric Mercedes-Benz Models! More

We worked with John Geraci at Mercedes Benz of Nanuet and could not be happier! He is wonderful! So helpful and so nice and easy to work with! Always with a smile on his face! Highly recommend!!!! could not be happier! He is wonderful! So helpful and so nice and easy to work with! Always with a smile on his face! Highly recommend!!!! More

Wonderful dealership. This is by far the best dealership I have ever purchased from. I love my new c class. Fred was a pleasure to work with. This is by far the best dealership I have ever purchased from. I love my new c class. Fred was a pleasure to work with. More

For the best customer experience and awesome service, Mercedes Benz of Nanuet hands down is the ultimate dealership to go to. I didn’t think I would be able to get approved but James Fede helped make it Mercedes Benz of Nanuet hands down is the ultimate dealership to go to. I didn’t think I would be able to get approved but James Fede helped make it happen and helped me every step of the way. He followed up with me after I purchased my vehicle from him and was magnificent to work with. Be sure to check out James Fede if you are looking to purchase a Mercedes Benz! More

BUYERS BEWARE! !!!!!! ****FOLLOW UP TO OWNERS RESPONSE**** AT NO TIME, DID YOU OR YOUR DEALERSHIP OFFER TO REIMBURSE ME ALL THE MONEY I WAS OUT ON A VEHICLE TH !!!!!! ****FOLLOW UP TO OWNERS RESPONSE**** AT NO TIME, DID YOU OR YOUR DEALERSHIP OFFER TO REIMBURSE ME ALL THE MONEY I WAS OUT ON A VEHICLE THAT HAS SPENT MORE TIME ON YOUR LOT THAN IN MY GARAGE. YOUR FIRST OFFER WAS TO PURCHASE THE CAR BACK AT A FUTURE AUCTION PRICE AND WITH NOW, A CARFAX REPORT DEPRICIATING THE VEHICLES VALUE BROUGHT ON BY YOUR DEALERSHIP. YOUR SALESGUY JAMES, AND YOUR GM WERE TOLD THAT OFFER WAS UNACCEPTABLE AND MORE INSULT TO INJURY BASED ON THE SITUATION. AFTER CONTINUOUS BACK AND FORTH, YOUR DEALERSHIP DID AGREE TO REIMBURSE ME THE PURCHASE PRICE BUT NOT INCLUDING THE DMV/TAXES/TITLE/REGISTRATION COSTS AND THE $2500 CERAMIC COATING THAT I HAD JUST PURCHASED. NOT TO MENTION, THE VALUE OF MY PERSONAL BELONGINGS THAT WERE ALSO STOLEN FROM THE TRUNK! THAT BEING SAID, I WOULD BE OUT THOUSANDS OF DOLLARS DUE TO YOUR NEGLIGENCE OF SECURING MY VEHICLE WHILE IT WAS ON YOUR PROPERTY. SO, AT THE END OF THE DAY, YOU DID NOT DO THE RIGHT THING AND IN REGARDS TO YOUR LOANER, IT IS NOWHERE COMPARABLE TO WHAT I AM PAYING MONTHLY ON A CAR I DO NOT HAVE! SO I STAND BY MY ORIGINAL COMMENT FOR BUYERS BEWARE! I AM HAPPY THIS REVIEW HAS FINALLY GOTTEN A RESPONSE FROM YOU PERSONALLY! ----------------------- ---------- *FIRST REVIEW * STAY AS FAR AWAY FROM THIS DEALERSHIP AS YOU CAN!!! PURCHASED THIS AMG GT53 IN AUGUST OF 2022. FROM DAY 1, TEST DROVE THE CAR AND THE BRAKES WERE MAKING A SQUEAKING NOISE. THE SALES GUY TALKED ME INTO TAKING THE CAR AND THAT THEY WOULD ADDRESS THE BRAKE ISSUE WHEN I WOULD BRING IT BACK THE FOLLOWING WEEK BEING THEY HAD TO REPLACE A TIRE ANYWAY. A WEEK LATER, THE TIRE WAS REPLACED BUT THE BRAKES WERE STILL SQUEAKING. I THEN MADE A NEW APPT AND THIS TIME I PRESENTED A VIDEO OF THE SQUEAKING TO THE SERVICE DEPARTMENT. THEY ASSURED ME THEY WOULD ADDRESS THE BRAKES ISSUE. FOUR DAYS LATER, I RECIEVED A PHONECALL FROM THEM STATING THAT MY VEHICLE WAS BROKEN INTO AND VANDALIZED, WHILE PARKED IN THE DEALERSHIP LOT. ALL OF MY INTERIOR WAS STOLEN, AND ALL DOOR PANELS AND SEATBELT BUCKLES WERE DAMAGED AND CUT. MY PERSONAL ITEMS WERE STOLEN OUT OF THE TRUNK AS WELL!! APPARENTLY, NO WINDOWS OR DOORS WERE "BROKEN" INTO AND THE VEHICLE WAS PARKED OUT OF CAMERA RANGE. A LITTLE FISHY IF YOU ASK ME. NONETHELESS, WE ARE NOW GOING ON FOUR MONTHS WITHOUT OUR CAR, AND THIS DEALERSHIP HAS MADE ZERO EFFORT TO MAKE THINGS RIGHT. I AM OBLIGATED TO CONTINUE MAKING MY PAYMENTS ON A VEHICLE THAT I HAVE NOT BEEN ABLE TO ENJOY. LEFT NUMEROUS MESSAGES TO THE MANAGER, GM, SERVICE GUY, SALESGUY, AND APPARENTLY THEY DONT CARE ENOUGH TO MAKE THINGS RIGHT. BOTTOM LINE, ONCE THEY MAKE THE SALE, ITS DONE. SO AGAIN, DO YOURSELF THE FAVOR AND SHOP ELSEWHERE SO YOURE NOT DEALING WITH THE SAME NIGHTMARE!!! IVE ATTACHED PHOTOS OF MY INTERIOR AFTER THE DAMAGE! PERHAPS THIS WILL GET THEM TO DO THE RIGHT THING! More