Mercedes-Benz of Nanuet

For the best customer experience and awesome service, Mercedes Benz of Nanuet hands down is the ultimate dealership to go to. I didn’t think I would be able to get approved but James Fede helped make it Mercedes Benz of Nanuet hands down is the ultimate dealership to go to. I didn’t think I would be able to get approved but James Fede helped make it happen and helped me every step of the way. He followed up with me after I purchased my vehicle from him and was magnificent to work with. Be sure to check out James Fede if you are looking to purchase a Mercedes Benz! More

BUYERS BEWARE! !!!!!! ****FOLLOW UP TO OWNERS RESPONSE**** AT NO TIME, DID YOU OR YOUR DEALERSHIP OFFER TO REIMBURSE ME ALL THE MONEY I WAS OUT ON A VEHICLE TH !!!!!! ****FOLLOW UP TO OWNERS RESPONSE**** AT NO TIME, DID YOU OR YOUR DEALERSHIP OFFER TO REIMBURSE ME ALL THE MONEY I WAS OUT ON A VEHICLE THAT HAS SPENT MORE TIME ON YOUR LOT THAN IN MY GARAGE. YOUR FIRST OFFER WAS TO PURCHASE THE CAR BACK AT A FUTURE AUCTION PRICE AND WITH NOW, A CARFAX REPORT DEPRICIATING THE VEHICLES VALUE BROUGHT ON BY YOUR DEALERSHIP. YOUR SALESGUY JAMES, AND YOUR GM WERE TOLD THAT OFFER WAS UNACCEPTABLE AND MORE INSULT TO INJURY BASED ON THE SITUATION. AFTER CONTINUOUS BACK AND FORTH, YOUR DEALERSHIP DID AGREE TO REIMBURSE ME THE PURCHASE PRICE BUT NOT INCLUDING THE DMV/TAXES/TITLE/REGISTRATION COSTS AND THE $2500 CERAMIC COATING THAT I HAD JUST PURCHASED. NOT TO MENTION, THE VALUE OF MY PERSONAL BELONGINGS THAT WERE ALSO STOLEN FROM THE TRUNK! THAT BEING SAID, I WOULD BE OUT THOUSANDS OF DOLLARS DUE TO YOUR NEGLIGENCE OF SECURING MY VEHICLE WHILE IT WAS ON YOUR PROPERTY. SO, AT THE END OF THE DAY, YOU DID NOT DO THE RIGHT THING AND IN REGARDS TO YOUR LOANER, IT IS NOWHERE COMPARABLE TO WHAT I AM PAYING MONTHLY ON A CAR I DO NOT HAVE! SO I STAND BY MY ORIGINAL COMMENT FOR BUYERS BEWARE! I AM HAPPY THIS REVIEW HAS FINALLY GOTTEN A RESPONSE FROM YOU PERSONALLY! ----------------------- ---------- *FIRST REVIEW * STAY AS FAR AWAY FROM THIS DEALERSHIP AS YOU CAN!!! PURCHASED THIS AMG GT53 IN AUGUST OF 2022. FROM DAY 1, TEST DROVE THE CAR AND THE BRAKES WERE MAKING A SQUEAKING NOISE. THE SALES GUY TALKED ME INTO TAKING THE CAR AND THAT THEY WOULD ADDRESS THE BRAKE ISSUE WHEN I WOULD BRING IT BACK THE FOLLOWING WEEK BEING THEY HAD TO REPLACE A TIRE ANYWAY. A WEEK LATER, THE TIRE WAS REPLACED BUT THE BRAKES WERE STILL SQUEAKING. I THEN MADE A NEW APPT AND THIS TIME I PRESENTED A VIDEO OF THE SQUEAKING TO THE SERVICE DEPARTMENT. THEY ASSURED ME THEY WOULD ADDRESS THE BRAKES ISSUE. FOUR DAYS LATER, I RECIEVED A PHONECALL FROM THEM STATING THAT MY VEHICLE WAS BROKEN INTO AND VANDALIZED, WHILE PARKED IN THE DEALERSHIP LOT. ALL OF MY INTERIOR WAS STOLEN, AND ALL DOOR PANELS AND SEATBELT BUCKLES WERE DAMAGED AND CUT. MY PERSONAL ITEMS WERE STOLEN OUT OF THE TRUNK AS WELL!! APPARENTLY, NO WINDOWS OR DOORS WERE "BROKEN" INTO AND THE VEHICLE WAS PARKED OUT OF CAMERA RANGE. A LITTLE FISHY IF YOU ASK ME. NONETHELESS, WE ARE NOW GOING ON FOUR MONTHS WITHOUT OUR CAR, AND THIS DEALERSHIP HAS MADE ZERO EFFORT TO MAKE THINGS RIGHT. I AM OBLIGATED TO CONTINUE MAKING MY PAYMENTS ON A VEHICLE THAT I HAVE NOT BEEN ABLE TO ENJOY. LEFT NUMEROUS MESSAGES TO THE MANAGER, GM, SERVICE GUY, SALESGUY, AND APPARENTLY THEY DONT CARE ENOUGH TO MAKE THINGS RIGHT. BOTTOM LINE, ONCE THEY MAKE THE SALE, ITS DONE. SO AGAIN, DO YOURSELF THE FAVOR AND SHOP ELSEWHERE SO YOURE NOT DEALING WITH THE SAME NIGHTMARE!!! IVE ATTACHED PHOTOS OF MY INTERIOR AFTER THE DAMAGE! PERHAPS THIS WILL GET THEM TO DO THE RIGHT THING! More

Mercedes of Nanuet is the only place to go to get a Mercedes. I recently purchased preowned Glc from Fred Gruber. It was the best buying experience I have ever had. Mercedes. I recently purchased preowned Glc from Fred Gruber. It was the best buying experience I have ever had. More

James was a pleasure to work with the Purchase of our Mercedes-Benz! If looking for a Mercedes-Benz go see James Fede at Mercedes-Benz of Nanuet! Mercedes-Benz! If looking for a Mercedes-Benz go see James Fede at Mercedes-Benz of Nanuet! More

Nanuet Mercedes’ continues to be the absolute best dealership experience around. From sales to service they are excellent!!! dealership experience around. From sales to service they are excellent!!! More

With the current car inventory shortage, interested buyers have limited choices. I was ready for a new car but unwilling to settle for a vehicle that did not meet my requirements and specific preferen buyers have limited choices. I was ready for a new car but unwilling to settle for a vehicle that did not meet my requirements and specific preferences. I was not optimistic, until I sat down with Joseph Horneman. He is very professional, easy to talk to and with patience and expertise, found the right car for me. His salesmanship goes well beyond making the deal. His introduction to the aspects of new technology was greatly appreciated. Mr. Horneman stands out as a valuable asset to M-B of Nanuet. It will be my pleasure to recommend him to friends. More

The Best of the Best and it shows in everything they do! ! My salesperson Chris Bartolini is nothing short of exceptional! Fully transparent and very efficient . If you are looking for a new or pre-owned veh ! My salesperson Chris Bartolini is nothing short of exceptional! Fully transparent and very efficient . If you are looking for a new or pre-owned vehicle this dealer and Chris is highly recomended, More

I recently purchased my 2nd certified Mercedes from Fred Gruber, I couldn't be happier with the service and attention to detail that he provides. I will always recommend Fred and Mercedes of Nanuet Gruber, I couldn't be happier with the service and attention to detail that he provides. I will always recommend Fred and Mercedes of Nanuet More

It was a pleasure working with James Fede! He is very professional and easy to talk to. I am very happy with my purchase and definitely will recommend him to my friends and family! He is very professional and easy to talk to. I am very happy with my purchase and definitely will recommend him to my friends and family! More

Mercedes benz of Nanuet is not good at attending customers that is not perfect at all customers that is not perfect at all More