Mercedes-Benz of Naples

I had a very good experience with my sales person Adran at Mercedes of Naples. He answered all my questions and worked with his manager to get me into the car I wanted. Adrian then referred me to Michelle at Mercedes of Naples. He answered all my questions and worked with his manager to get me into the car I wanted. Adrian then referred me to Michelle who went over the details of the car and helped set everything up in my new vehicle. Very professional. More

The best car salesperson we have ever had. From the very first moment, he was professional, honest, and highly attentive to every detail. He made us feel comfortable throughout the entire proc From the very first moment, he was professional, honest, and highly attentive to every detail. He made us feel comfortable throughout the entire process and was always willing to answer our questions with patience and clarity. The service was excellent, transparent, and pressure-free—something we truly valued. It is clear that he cares about customer satisfaction, not just making a sale. Thanks to him, the experience of buying our car was easy, quick, and very pleasant. We recommend him 100%—we would definitely buy from him again. More

Adrian is an excellent salesperson, one of the best . .. no hardball ball pressure techniques ... very fine with rebates & discounts. The managers & staff gave great follow up support. It was a pleasure .. no hardball ball pressure techniques ... very fine with rebates & discounts. The managers & staff gave great follow up support. It was a pleasure to do business with Adrian & MB naples. More

In our new vehicle search,we were fortunate enough meet Beth Fetzer at MB of Naples.Beth could not have been more competewnt,supportive and friendly to these two Super Seniors ! We purchased our dream car Beth Fetzer at MB of Naples.Beth could not have been more competewnt,supportive and friendly to these two Super Seniors ! We purchased our dream car with her help and cannot endorse her and the staff at the dealership more highly.You cannot go wrong working with Beth and the MB of Naples team! Linda and Bill Steinle. More

Adrian was extremely helpful and made the transition simple and easy. I would definitely recommend him simple and easy. I would definitely recommend him More

I had a very nice experience with Adrian. He was very professional and knowledgeable, I highly recommend him. He was very professional and knowledgeable, I highly recommend him. More

Adam was totally awesome. Unfortunately, the stars did not align to secure a deal on a gorgeous, virtually new 2025 Maybach. The timing wasn't right for me by a couple to th Unfortunately, the stars did not align to secure a deal on a gorgeous, virtually new 2025 Maybach. The timing wasn't right for me by a couple to three weeks due to weather and business ventures, so I didn't offer the price he needed to move the car. I see the car sold, and I hope Adam was the salesman to secure the sale. On the bright side, I am in no particular rush, and my current Maybach serves me well. I look forward to the 2027 Maybach redesign and will see what comes up. I look forward to the opportunity to work with Adam in the future. Any buyer is lucky to have him as their salesman. More

Ann Margaret Ross is hands-down the BEST! Her customer service is beyond exceptional — she is warm, kind, empathetic, and unbelievably knowledgeable. Every single interaction feels effortless Her customer service is beyond exceptional — she is warm, kind, empathetic, and unbelievably knowledgeable. Every single interaction feels effortless because she truly listens, cares, and goes above and beyond to make sure everything is handled perfectly. Ann Margaret is the sole reason I continue to stay with this Mercedes dealership. She sets the gold standard for what customer service should look like and makes you feel genuinely valued and supported every step of the way. If you have the opportunity to work with her, don’t hesitate — she is an absolute gem. HIGHLY recommend! More

Recently stopped by on the dealership to wash my car. I could do it for years and at that time I was unpleasantly surprised that no more complimentary car wash. Mercedes benz of Naples confidently is goi I could do it for years and at that time I was unpleasantly surprised that no more complimentary car wash. Mercedes benz of Naples confidently is going down and now keeps a leader position among all dealerships in category Worse customer service. Audi, Porsche, even Nissan and Kia all of them provide a complimentary car wash, but Mercedes Benz of Naples. Such a shame for luxury cars dealership. More