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Mercedes-Benz of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
1,232 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,232 reviews

November 10, 2026

Scott in service was excellent! I didn’t have to wait and he had a loaner car ready for me. More

by Kimberlibb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Vermillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2026

Very attentive and friendly service . Alvaro going long way to satisfy customers.He is truly tried to fined all parts for my 20 years old car. More

by Smikedds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvarez Mendoza
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Nov 09, 2026 -

Mercedes-Benz of Naples responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 07, 2026

All personnel have been consistently knowledgeable, polite and willing to go the extra mile to solve any problem . More

by buffbbbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Memdoza
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Nov 09, 2026 -

Mercedes-Benz of Naples responded

Hi, thank you for your wonderful review! I'm thrilled to hear that our personnel have been consistently knowledgeable, polite, and willing to go the extra mile to solve any problem. Your feedback reinforces our commitment to providing customer-centric service with honesty and reliability, and I look forward to welcoming you back soon!

November 07, 2026

Appreciate the dealership handling my warranty issue promptly and professionally. My advisor did a great job. More

by Cholaway26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Mendosa
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Nov 07, 2026 -

Mercedes-Benz of Naples responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2026

Very service oriented and friendly. They have excellent technicians who have been taking care of our cars for years. More

by alainy
Recommend Dealer
Yes
Employees Worked With
Ann Margaret Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Dressman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Rodriguez
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Nov 06, 2026 -

Mercedes-Benz of Naples responded

Thank you for your wonderful review! We're thrilled to hear that our service and technicians have made such a positive impact on your experience. We appreciate your loyalty and look forward to continuing to take care of your cars for many more years to come!

November 05, 2026

Transparent. Listened to what we wanted and met that. Our sales associate was wonderful - Laura. Our finance manager wasn’t over the top about selling extras. He More

by Resbrach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Castellone - Sales. Finance - I believe David or Mike was his name.
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Nov 06, 2026 -

Mercedes-Benz of Naples responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2026

The dealership is great and out service person, Skye, is great. Les, our courtesy van driver is awesome as well. More

by joenienhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye and Les
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Nov 06, 2026 -

Mercedes-Benz of Naples responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Skye and Les. Our team works hard to provide excellent service, and your feedback means a lot to us. We look forward to serving you again!

November 04, 2026

Service department is the best! They are welcoming and explain everything so you know what to expect. Great communication and follow up. More

by Jen from Naples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro
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Nov 06, 2026 -

Mercedes-Benz of Naples responded

Thank you for your fantastic review! We're thrilled to hear that our service department exceeded your expectations. Our team is dedicated to providing clear communication and a welcoming experience. We appreciate your support and look forward to serving you again!

November 04, 2026

The advisor al was very informative and pleasant. Work was done as promised and in a timely manner! More

by jenmregan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
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Nov 06, 2026 -

Mercedes-Benz of Naples responded

Thank you for your wonderful feedback! We're thrilled to hear that Al provided you with informative and pleasant service. It's great to know that we met your expectations with timely work. We appreciate your support and look forward to serving you again!

November 04, 2026

Our experience with Mercedes-Benz of Naples was excellent. After a test drive and negotiations with our salesman, Giovanni, we purchased the vehicle for a fair price. Giovanni was professional, kno More

by Don S
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Bodescu, Laura Castellone
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Nov 05, 2026 -

Mercedes-Benz of Naples responded

Thank you for your wonderful review! We're thrilled to hear about your excellent experience with Giovanni, Laura, and Joe. Our team strives to provide top-notch service, and it's great to know we met your expectations. Enjoy your new vehicle, and we look forward to serving you again!

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