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Mercedes-Benz of Nashville - Service Center

Franklin , TN

3.8
116 Reviews

116 Reviews of Mercedes-Benz of Nashville - Service Center

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May 13, 2021

Nick Howard goes way above his job to make things go smooth for us. We live in Murfreesboro. We have two Mercedes. Nick makes it easy for use to get service done on both cars! Thank you , Nick More

by patcreech01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Howard
May 04, 2021

Could not have been friendlier and more accommodating! Went over and above to make sure my vehicle as well as myself were taken care of very well. More

by Cowboyup723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire service team
April 29, 2021

Excellent customer service. Attention to detail. Robert is a great customer service representative. The arrival area is super clean and greeters are prompt, friendly and organized. More

by S.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Posey
April 28, 2021

I had had a good experience with Mercedes Benz of Nashville for more than 25 years. They are professional, courteous and talented. I had my car delivered after service because the work was complete More

by stutenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Tre
March 12, 2021

Fast friendly service, clean dealership. Always has car finished on time, quality service. Would highly recommend them to anyone. Best experience when dealing with car repairs. More

by Flygirl.walls77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lund
March 08, 2021

The service advisor and person at drop off were very helpful. They listened to the issue I had with my car, then they explained everything in detail as to what they thought it was and what they would ch More

by cynthiamadson86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Weis
January 28, 2021

Very efficient and effective. The staff are courteous and knowledgeable. The customer waiting area is clean and comfortable. They even washed my car when finished More

by DonPerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
January 21, 2021

Took the necessary time to insure my questions were answered snd issues resolved. Easy to set up online appointments on line and get text updates. More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
January 20, 2021

Service advisor, Ryan Hood, is awesome. Loaner cars are easy to get and they always do a great job in the service dept. My car is washed when I leave. Gets no better More

by Rich Cosner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
January 12, 2021

I always get great service from MBZ of Nashville. My agent, Robert Posey, has taken care of us for 18 years and I have full confidence in his recommendations and advice. More

by lstessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Posey
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