Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sudbury
Sudbury, MA
3,056 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,056 reviews
October 18, 2025
The sales rep was so patient professionalism was top notch. His explanation was so amazing. notch. His explanation was so amazing. More
by Cathy
October 17, 2025
Fast and friendly service in a brand new facility. Very easy to get an appointment to take care of all my service needs. Very easy to get an appointment to take care of all my service needs. More
by Mikerboisvert
Employees Worked With
October 14, 2025
Wonderful service I arrived at 4:20 pm on Saturday to pick up my car they had closed Jeff was driving by going home and asked if he could help me. He then went above and beyond to help me. Thank you! pick up my car they had closed Jeff was driving by going home and asked if he could help me. He then went above and beyond to help me. Thank you! More
by Dkurlowecz
October 12, 2025
Service with Fred is why I continue to return to the dealership and would buy again dealership and would buy again More
by hancockey
Employees Worked With
October 11, 2025
My service manager Josh is a gem! First time I met him. My car needed an overnight repair and he quickly got papers in order and called for a loaner car. Once I got home I realized I First time I met him. My car needed an overnight repair and he quickly got papers in order and called for a loaner car. Once I got home I realized I had left my phone in my car. When I explained why I was back, he brought me into their sparkling clean garage, had the mechanic lower the car from the lift, then called my number so it could be located (between the seats)! Additional work needed to be done but he answered all my questions and calmed this nervous driver. I’d always have my car repaired here IF Josh were my service manager! More
by getmelc1
Employees Worked With
Joshua
October 10, 2025
Showed up on a Saturday with a tire issue but they checked the car out and found a bad suspension problem. Covered under extended warranty, provided a loaner and had us on the road on Monday. Pleased checked the car out and found a bad suspension problem. Covered under extended warranty, provided a loaner and had us on the road on Monday. Pleased with the service More
by Mccabet
Employees Worked With
October 10, 2025
Responsiveness, knowledge, quality. Sevice is organized, thorough, and engaging. Also provide good advise in maximizing value. Sevice is organized, thorough, and engaging. Also provide good advise in maximizing value. More
by Paul
Employees Worked With
October 09, 2025
Manny did a fantastic job managing my recent service. He was professional and wonderfully communicative from drop off to pick up! I especially appreciate his clear, consistent, and timely communication. He was professional and wonderfully communicative from drop off to pick up! I especially appreciate his clear, consistent, and timely communication. Manny’s professional demeanor and care is something MB of Sudbury should be very proud of! More
by AMSW
Employees Worked With
October 08, 2025
After spending weeks shopping for a new car and visiting dealerships that treated us as though we had zero intelligence, we visited Mercedes-Benz of Sudbury. This dealership treated us professionally and wa dealerships that treated us as though we had zero intelligence, we visited Mercedes-Benz of Sudbury. This dealership treated us professionally and was a real pleasure to work with. More
by Maureen
Employees Worked With
