Mercedes Benz of New Orleans

Taylor has always been super helpful, quick to respond to my inquiries, and keeps me updated on my car every time I come in to bring my car serviced. Amazing customer service from this guy! my inquiries, and keeps me updated on my car every time I come in to bring my car serviced. Amazing customer service from this guy! More

Excellent Service as Always particularly dealings with Ernie Debus. My 4th car & as always A, Pleasure dealing with Mr. Ernie. Dedicated, & Mrs. Gayle Benson should be PROUD, of Ernie. Person of Honor, Ernie Debus. My 4th car & as always A, Pleasure dealing with Mr. Ernie. Dedicated, & Mrs. Gayle Benson should be PROUD, of Ernie. Person of Honor, & Honesty. Will continue dealing with Ernie.. Greg Solovey More

The worst service I have experienced from a dealer. I HAD a 2020 glc300 the window controls had broken off completely twice the first time they replaced them for free the second time I had to pay $300 I HAD a 2020 glc300 the window controls had broken off completely twice the first time they replaced them for free the second time I had to pay $300 to replace a faulty design that I asked my rep if this was a normal defect in the design or was it just my car she replied it was a regular defect in all the glc’s. When I went to pick up my car I could not find a service rep I went to ask the parts department they told me to go look for my rep. This dealership has declined in the last few years no loaners still and because of this I’m done I just traded in my car for a new Lexus and I love it. More

Robert Taylor and Taylor Melancon, from the Metairie Service Dept, do such a great job with getting my wife’s car serviced in a timely fashion. They always communicate well with what is needed to be don Service Dept, do such a great job with getting my wife’s car serviced in a timely fashion. They always communicate well with what is needed to be done and when it will be ready. They both are very knowledgeable and provide the best service to us! More

Always fabulous service— especially Scotty and Jamal in service— helpful, skillful, very nice and welcoming. service— helpful, skillful, very nice and welcoming. More

BUYER BEWARE! Believe the reviews! This dealership has the worst customer service department! Richard has the nastiest attitude. I wouldn’t advise ANYONE to buy a Believe the reviews! This dealership has the worst customer service department! Richard has the nastiest attitude. I wouldn’t advise ANYONE to buy a car from this dealership. More

Fantastic experience from start to finish. Ernie continues to be our salesman of choice. This will always be our go to dealership!!! Second purchase from them. Ernie continues to be our salesman of choice. This will always be our go to dealership!!! Second purchase from them. More

MBofNO was so much more professional than the other dealerships and Warren Purvis really knew the product... Speaking of which AMG performance and all the technology blew me away! dealerships and Warren Purvis really knew the product... Speaking of which AMG performance and all the technology blew me away! More

My experience was smooth there was no pressure just knowledgeable information from a excellent salesman knowledgeable information from a excellent salesman More

Mercedes is always clean and Scotty my Service Advisor is always courteous, polite and helpful always courteous, polite and helpful More