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Mercedes Benz of New Orleans
Metairie, LA
1,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,328 reviews
January 12, 2022
Everyone there was amazing. A special thanks to Mr. Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can’t say enough about the three gentlemen that helped me except for the fact that they were absolute angels, definitely God sent. Because of them, I will tell everyone where to go, and I’m certain I’ll be back! :) More
by P
Verified CustomerEmployees Worked With
Other Employees :
Austin Kemper
January 11, 2022
A real satisfying experience my salesman could not have been any better than I expected been any better than I expected More
by Barry
Employees Worked With
January 07, 2022
I was impressed with my car and my salesman was very nice and knowledgeable. My finance was as well. and knowledgeable. My finance was as well. More
by JOYFOSTER60
January 07, 2022
Efficient and courteous, willing to offer a good trade, Stephen was great to work with. Stephen was great to work with. More
by cjfauch
Employees Worked With
January 06, 2022
This is my third vehicle from Mercedes-Benz of New Orleans. The service that I have received over the years have been quite satisfying. I have found my service representative to be considerate of my i Orleans. The service that I have received over the years have been quite satisfying. I have found my service representative to be considerate of my interest and my time. More
by JPIERRE2
Employees Worked With
Baldwin "BJ" Bioc
January 04, 2022
On my tenth MERCEDES BENZ. First Class Dealership! My CSR, Ernie Debus, is outstanding!! Waiting on my 2023 MB SL? Jerry/Ernie?? CSR, Ernie Debus, is outstanding!! Waiting on my 2023 MB SL? Jerry/Ernie?? More
by J.RYAN0
Employees Worked With
January 04, 2022
They are Great!! I love Mercedes Benz of New Orleans!! Great service always!!! Perfect experience!! Great service always!!! Perfect experience!! More
by dmfaust4199
Employees Worked With
January 04, 2022
I had a great experience at Mercedes-Benz of New Orleans. From the moment I reached out with a brief inquiry, Jessica Johnson was responsive, extremely knowledgeable, not only about the vehicle itself, but i From the moment I reached out with a brief inquiry, Jessica Johnson was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled…going above and beyond in every aspect! Ask for Herbert Singleton; he is the best! I highly recommend this dealership!! More
by KWilliams
January 04, 2022
A fantastic experience! Very accommodating, pleasant, and not pushy at all! One of the best experiences I’ve had at a dealership ever… will 100% be back for my next vehicle!!! not pushy at all! One of the best experiences I’ve had at a dealership ever… will 100% be back for my next vehicle!!! More
by kimdalbritton
January 03, 2022
Been a customer for years and they always take great care of me. I will continue to buy and service all my cars at this dealership. of me. I will continue to buy and service all my cars at this dealership. More
by GLINQUEST
Employees Worked With
