Mercedes Benz of New Orleans

Great Experience Heba was knowledgeable and did not upsell me (any more than I wanted....). No pressure, good product selection. They are so choice. If you have the Heba was knowledgeable and did not upsell me (any more than I wanted....). No pressure, good product selection. They are so choice. If you have the means I highly recommend picking one up. More

Sry satisfied with sales person. I recommend to use this dealership as they were easy to work with, pleasant, and made sure we were satisfied. They also had recommendations for us to I recommend to use this dealership as they were easy to work with, pleasant, and made sure we were satisfied. They also had recommendations for us to reduce costs. More

Very professional and friendly My experience with Jason Menesses was very informative and productive, he then introduced me to Mike Williams who closed the deal and made it a pleasu My experience with Jason Menesses was very informative and productive, he then introduced me to Mike Williams who closed the deal and made it a pleasure.......also the gentleman in financing was very efficient and helpful. More

Mr. Herbert was excellent Herbert was very good from start to delivery. He kept in touch with me and my fiance. I would definitely recommend him to my family and friends. Pheno Herbert was very good from start to delivery. He kept in touch with me and my fiance. I would definitely recommend him to my family and friends. Phenomenal experience with Herbert. More

Clay Moret & Anthony Ngo Are the Best Clay & Anthony in New Orleans helped me get my mother the exact E450 Cabriolet we were looking for in less than 48 hrs from a dealership in Texas. T Clay & Anthony in New Orleans helped me get my mother the exact E450 Cabriolet we were looking for in less than 48 hrs from a dealership in Texas. They were both very sharp, clear, fast, knowledgeable, likable and professional. No nonsense and all around great guys. We’re grateful to have met them and look forward to working with them for many years and many new vehicles to come. I’d recommend them highly. The finance guy, Will Russ, was also fantastic. Thanks y’all! More

Great Team Although we did not get to meet everyone, everyone we did meet were exceptional. Ernie our salmon was full of knowledge and great personality, Vic wa Although we did not get to meet everyone, everyone we did meet were exceptional. Ernie our salmon was full of knowledge and great personality, Vic was terrific and made you feel welcomed and Warren was always friendly and courteous each time we stopped and we missed Ernie. Look forward to meeting all. I also spoke with Roberto in parts and was very helpful. More

Service and purchase of my vehicle out of my lease. Scotty Hutton is extremely accessible and prompt in response; always providing great service, and arranging a "loaner" if available. Purchasing my ve Scotty Hutton is extremely accessible and prompt in response; always providing great service, and arranging a "loaner" if available. Purchasing my vehicle out of my lease with Mercedes was a seamless transaction, and Clay Moret was excellent in handling this transaction. More

My experience with Steven was horrible. Nothing was done right. I felt like he only wanted to make a sale...To be honest my experience with this dealership was horrible..Poor service, very poor service..... right. I felt like he only wanted to make a sale...To be honest my experience with this dealership was horrible..Poor service, very poor service..... More

Pricing Games, Don't Honor Their Own Promo My sales consultant, Mike Tyson, was extremely friendly and accommodating. Unfortunately, my positive experience with this dealership ended there. I My sales consultant, Mike Tyson, was extremely friendly and accommodating. Unfortunately, my positive experience with this dealership ended there. I specifically chose this dealership after getting a TruCar pricing certificate for a vehicle in their inventory. The TruCar pricing was provided from the dealership but the manager on duty, Danny Van, chose to play games and would not honor their own pricing. He was either being intentionally malicious or just did not understand that the TruCar price was a price provided to them directly by the dealership itself. The sales manager repeatedly told me he would not honor that price. I had to call my car buying service and TruCar themselves to get someone on the phone to explain that the pricing came from the dealership itself and not a 3rd party. The manager was persistent and it made for a very frustrating experience. I would not recommend going to this dealership if you are using your car buying service or TruCar or any other program as the dealership wants to play pricing games and not honor their promotions. More

Certified Pre Own purchase I had a CLS 550 and each time I serviced the vehicle everyone from pulling up for my appointment to check out was so accommodating. Scotty Hutton in s I had a CLS 550 and each time I serviced the vehicle everyone from pulling up for my appointment to check out was so accommodating. Scotty Hutton in service is great to work with. Loaner vehicles are very helpful to the customer. I then decided to trade in vehicle for a certified pre owned vehicle. Ernie Debus was so great to deal with. Since I wasn’t financing the vehicle the process was seamless and I was out the door the same day with my new car. I highly recommend this dealership. Very professional group of people. Great experience and overall very satisfied customer. More