Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes Benz of New Orleans
Metairie, LA
1,324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,324 reviews
August 26, 2019
Love my AMG GT The dealership had a nice selection of cars and a nice showroom. Steven Bui was good at listening to what I was looking for and guiding during my purc The dealership had a nice selection of cars and a nice showroom. Steven Bui was good at listening to what I was looking for and guiding during my purchase. More
by fredpadilla
Verified Customer
Helpful August 26, 2019
1st Benz Heba’s service was nothing short of amazing ! She was caring and very helpful . Will Russ is Mr make it happen ! Ty so so much ! Heba’s service was nothing short of amazing ! She was caring and very helpful . Will Russ is Mr make it happen ! Ty so so much ! More
by JLo
August 20, 2019
Certified used car purchase Mercedes Benz New Orleans I bought a low mileage C 300 coupe from Mike Tyson. He was easy to work with and the price was fair. Danny Van valued my trade-in and was more than f I bought a low mileage C 300 coupe from Mike Tyson. He was easy to work with and the price was fair. Danny Van valued my trade-in and was more than fair. This was especially appreciated. Mike also went out of his way to help me set up the iPhone connection/Bluetooth in the car. An excellent experience. More
by Coleman Organ
August 19, 2019
Very helpful That sales people were very helpful and worked really hard for us so that we would be able to buy this excellent vehicle. Would definitely recommend That sales people were very helpful and worked really hard for us so that we would be able to buy this excellent vehicle. Would definitely recommend my friends and family look into purchasing a vehicle here. More
by hopeg23
August 19, 2019
Purchased a new GLE Ernie always goes above and beyond to accommodate my needs. After two test drives and several informative calls, Ernie made my purchase effortless. Ernie always goes above and beyond to accommodate my needs. After two test drives and several informative calls, Ernie made my purchase effortless. Will Russ had all of the paperwork ready and the business portion of the transaction was all made easy and quick. Robert Taylor came over to say hello and that he was available for any service needs and appreciated my business. More
by VINCENT7
August 18, 2019
New GLE 350 SUV Very professional sales team (Steven Bui) that helped make the purchase experience enjoyable. After 48 hours, a valet service damaged my car. Jason, Very professional sales team (Steven Bui) that helped make the purchase experience enjoyable. After 48 hours, a valet service damaged my car. Jason, the sales manager provided valuable advice on how to proceed with the repairs. I would recommend this dealership to anyone looking to purchase a luxury vehicle. . More
by koppy23
August 17, 2019
Awesome Experience! Jeanne was recommended by my niece Keondra Prevost. She did an awesome job showing me what I wanted and the transition was short and sweet. I enjoyed Jeanne was recommended by my niece Keondra Prevost. She did an awesome job showing me what I wanted and the transition was short and sweet. I enjoyed my experience working with her. I love my car! I was actually on my way to purchase a BMW before speaking with Jeanne. I visited the dealership the Monday before and I hadn’t heard back from anyone. Therefore I was a little disappointed. I spoke with her and visit you guys and purchased my car. More
by kprev79106
August 16, 2019
New vehicle purchase Purchased vehicle on the 11th did not bring it home until the 16 due to mechanical issues right off the showroom floor. Should update them. Purchased vehicle on the 11th did not bring it home until the 16 due to mechanical issues right off the showroom floor. Should update them. More
by roylally3
August 16, 2019
The Best Sales Person Ever! Heba was amazing! This is my first purchase with Mercedes and Heba made the process so easy. She makes sure you get the best car and deal. She is such Heba was amazing! This is my first purchase with Mercedes and Heba made the process so easy. She makes sure you get the best car and deal. She is such a great and nice person to buy with. I am only buying cars from Heba from now on she really values her customers and goes above and beyond finding what you want and how much you want to pay. She was very available for questions and had the car ready for pick up with a full tank and cleaned. More
by RacquelCollins
August 15, 2019
EXCELLENT SALESMAN (ERNIE) Excellent experience. Worked with me on the pricing and my trade in. Ernie has always gone beyond the call. of duty. I'm sure I'll be back Excellent experience. Worked with me on the pricing and my trade in. Ernie has always gone beyond the call. of duty. I'm sure I'll be back More
by EDDIE36
Employees Worked With
