Mercedes-Benz of New Rochelle

Overall experience was good. I did not give a excellent rating because of the ususal auto dealership pre-purchase price haggle negotiations. The car, a pre-owned C300, although in fine condition, had over rating because of the ususal auto dealership pre-purchase price haggle negotiations. The car, a pre-owned C300, although in fine condition, had over a thousand more miles than I was originally told, delivery was delayed due to a make ready mix up and I need to go back for the manuals, the second key, and floor mats, which were mistakenly not provided at the time of delivery. More

The service, quality and coordination at this dealership was phenomenal. Tom Fatato was my salesman who was very professional, and very in tune to my needs for the vehicle selection. He found the vehicle t was phenomenal. Tom Fatato was my salesman who was very professional, and very in tune to my needs for the vehicle selection. He found the vehicle that I wanted with the options that I was interested in. Tom Fatato was by far the best car salesperson I have ever encountered. He was respectful, patient, and kind. He took the time to answer every single question I had, and to say I had "a lot of questions" would be an understatement. He was also more than willing to show me every car/option I asked to see. He even took the time to demonstrate all of the options, ie: navigation, bluetooth, etc. My favorite part about dealing with Tom, was that I never once felt an ounce of pressure. If he offered me something and I said I did not want it--that was it. No pressure, and he never made me feel guilty about saying, "No". Better yet...no guilty feeling for saying, "YES" to my 2011 Mercedes--for once, I purchased a vehicle with no pressure. If you are looking for a pleasant buying experience, Mercedes-Benz of Larchmont is the way to go. Ask for Tom Fatato--he won't disappoint you. You may even be asking him for a hug instead of a handshake at the end of your transaction, like I did. :) Many thanks again to all who took part in making my experience top notch. You guys rock!” Daniela V, New York More

What brought me into the dealership at first was the prompt and courteous service from Mark Koenig relative to an internet inquiry of a CPO 2008 E350. Mr. Koenig had called me minutes subsequent to the prompt and courteous service from Mark Koenig relative to an internet inquiry of a CPO 2008 E350. Mr. Koenig had called me minutes subsequent to the request just processed through the internet. When I visited the dealership, Mr. Koenig then introduced me to sales associate Bobby Crosby who patiently explained all the options of the vehicle I was interested in test driving. Following the test drive, I returned to the dealership with a trade-in vehicle to which Mr. Koenig diligently inspected. Subsequent to the inspection, Mr. Koenig offered a fair market value for my trade without a hassle. I completed my transaction with Mr. Crosby who was very friendly and accommodating in completing my transaction. I would definitely recommend this dealership to friends and family and certainly return again in the future for my next MB purchase. Keep up the great work gentlemen! More

I can't say enough about this sales person. He was most helpful in assisting us in our choice of vehicle, explaining all the features of the cars we looked at. He was very knowlegable about the cars he se helpful in assisting us in our choice of vehicle, explaining all the features of the cars we looked at. He was very knowlegable about the cars he sells. This seems like a well run dealership and everyone there was more than friendly and helpful. Bobby Crosby is a true asset to the business and we wish him good luck. More

I been dealing with Robert Serrano for the past 8 years and this is my 6th Mercedes Benz that I got from him....it’s simple ..."he is the best when it comes to make the deal happen" I will recommend him ve and this is my 6th Mercedes Benz that I got from him....it’s simple ..."he is the best when it comes to make the deal happen" I will recommend him very highly as he’s professionalism its second to none. I did work with Emilio Alonso who he is a terrific gentleman. I always recommended Robert Serrano (Sales Manager) to friends and family. More

AAA++++++ EXCELLENT DEALERSHIP AND I MUST SAY THAT THE SALES PERSON THAT I HAVE DEALT WITH WAS Bobby Crosby. He has been extremely helpful, just a ANGEL from heaven I must say...I had called him maybe SALES PERSON THAT I HAVE DEALT WITH WAS Bobby Crosby. He has been extremely helpful, just a ANGEL from heaven I must say...I had called him maybe a thousand times and we was always very professional, very helpful and extremely willing to walk the extra mile to make a customer happy. I am very happy with a sale and I wish everyone gets a sales Rep. like BOBBY CROSBY because its very very helpful and very happy at the end of the day and all promises are true and meant as said so a TWO THUMBS UP!!!!!!! AAAAAA+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ More

Both salesman worked with me to get me the car I wanted at a price acceptable to me. They were both courteous and professional. All of my numerous questions were answered in a pleasant and straightforwar at a price acceptable to me. They were both courteous and professional. All of my numerous questions were answered in a pleasant and straightforward manner. I was very impressed with their friendliness and the customer service offered. I would definitely recommend this dealership, and in particular Mr. Ademal and Mr. Lasagne, to others. I would like to thank both of them for a very pleasant and enjoyable experience in the leasing of my first Mercedes. Cudos to both of them! More

They were very friendly and treated me like family. Tom Yewdell was very helpful and answered every question I had. They were very respectful and I didn't feel like I got taken advantage of. I would defini Yewdell was very helpful and answered every question I had. They were very respectful and I didn't feel like I got taken advantage of. I would definitely do business there again. I would also recommend this dealership to friends and family. More

I cannot say enough positive things about our transaction with this dealership and especially our dealings with Sergio Derpinski, a consumate professional. We would and will recommend them to anyone conside with this dealership and especially our dealings with Sergio Derpinski, a consumate professional. We would and will recommend them to anyone considering a Mercedes Benz in the tri-state area. An absolute pleasure. Sergio went above and beyond to making our experience seamless and perfect. Our 350E was delivered in record time to our home no less. Sergio handled the trade in of our leased vehicle personally. By far the best auto purchase experience we have ever had. Thank you Larchmont Mercedes and Thank you Sergio, we will definitely be back. More

Dear Sir/ Madam: Our experience with Mercedes Benz of Dear Sir/ Madam: Our experience with Mercedes Benz of Larchmont was outstanding. We feel it was handled with utmost of professionalism. Our sal Dear Sir/ Madam: Our experience with Mercedes Benz of Larchmont was outstanding. We feel it was handled with utmost of professionalism. Our sales representative Mr. Sergio Derpinski was hands on, responsive and Committed to doing a great job. We look forward to a long-standing relationship with Mercedes Benz of Larchmont and Sergio. More