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Mercedes-Benz of New Rochelle

New Rochelle, NY

3.6
640 Reviews

77 East Main Street

New Rochelle, NY

10801

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Showing 640 reviews

April 17, 2011

Not only were both Sergio and Robert unbelievably personable, but they really understood what my husband and I wanted out of a vehicle for our family. Saftey was the most important factor in why we More

by spinedoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski and Robert Serrano, Sergio Derpinski
April 14, 2011

The service that Anthony provides to me words cant express my appreciation he deserves a promotion for his diligent work. Bryan always helpful as far roadside assistantance and shows great empathy in More

by DandreZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Anthony, and Bryan
April 08, 2011

I have purchased many cars (BMW, Audi, Porsche, etc.) but can say without a shadow of doubt that both Robert Serrano and Sergio Derpinski made this purchase the most professional and straight forward I have More

by mbrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Serrano and Sergio Derpinski, Sergio Derpinski
April 08, 2011

From the moment I met John, he was incredibly helpful and patient and tirelessly answered all my concerns. He explained everything to me with care. He never pressured me and I always felt like an invited g More

by alancpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ademaj
April 03, 2011

Our experience with this dealer was our first and it was excellent. We have leased cars before, although not a mercedes. Sergio was extremely pleasant, accommodating, knowledgeable and efficient. We test More

by cmonahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Sergio Derpinski
March 30, 2011

i love serigo derpinski and pepe of larchmont its the best dealership i have ever worked with oh ya i love my benz to deb dahlgren also the service dept is great also serigo derpinski also picked me up t More

by deb dahlgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
serigo derpinski, Sergio Derpinski
March 28, 2011

My salesman Thomas Yewdell went above and beyond to help me get the vechile I wanted at a great price. He was professional, courteous and I would recommend hom to everyne that I know. He went out of his way More

by lacilentoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Yewdell
March 27, 2011

Me and my wife purchased a new 2011 C300 4Matic. We have several reasons for giving the ratings we gave Sergio Derpinski and Mercedes-Benz of Larchmont. The first reason was that we originally came in to bu More

by mariangraceo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, Sergio Derpinski
Mar 29, 2011 -

Mercedes-Benz of New Rochelle responded

Dear Marian & Grace, On behalf of Mercedes-Benz of Larchmont we would like to thank you for your review and kind words about our dealership and our staff. We take great pride in team members like Sergio Derpinski and we always strive to deliver first class customer service to our clients. We are pleased to hear that Sergio gave you the care and personal attention you deserved. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your Mercedes-Benz needs for many years to come. Best regards, Mercedes-Benz of Larchmont

March 27, 2011

great service. explained car completely. relaxed and no pressure on sale. took the time to take several test drives of different models so that I would be happy with the ride. Prompt retrieval of the car a More

by deborah chassen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sergi derpinski, Sergio Derpinski
March 27, 2011

I gave Mercedes-Benz of Larchmont an excellent rating because it was the best experience I've had at a dealership. I worked with Joe who kept me updated and informed throughout the entire process. He h More

by MM21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Falcaro
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