
Mercedes-Benz of New Rochelle
New Rochelle, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Overall I had a very good buying experience at this dealership. My Sales associate Sergio went above and beyond to help every need that I had. I am extremely pleased with my 2011 CLS550. I 100% would dealership. My Sales associate Sergio went above and beyond to help every need that I had. I am extremely pleased with my 2011 CLS550. I 100% would recomend Sergio and Mercedes Benz of Larchmont to anyone looking for a great deal and buying experince. Compared to the BMW dealerships I have dealt with in the past their is no comparison, this was hands down a better buying experience. More
I had a very good experience with the dealership, especially with Renee Bianco. She was very pleasant and informative. I have also been impressed with the Service Dept...I had one small issue but i especially with Renee Bianco. She was very pleasant and informative. I have also been impressed with the Service Dept...I had one small issue but it was resolved by the manager and the experience with the Service group has been great ever since. More
Overall, I had an excellent experience with this dealership. My car took a little longer to arrive than we anticipated, but they put me in a loaner car for two days until my car was ready. I also dealership. My car took a little longer to arrive than we anticipated, but they put me in a loaner car for two days until my car was ready. I also felt that the deal I got was a good one. John Ademaj made it clear to me that my business was important to him and he did everything he could to make this a positive experience. I would not hesitate to recommend Mercedes-Benz of Larchmont. More
Pleasant people, helpful - always came over to say hello for each visit. Took the time to explain things, made us feel we were the only ones in the showroom. They all made sure we understood the vehic for each visit. Took the time to explain things, made us feel we were the only ones in the showroom. They all made sure we understood the vehichle, the options and warantees. All done in a professional and cordial manner. I would recommend this dealership to anyone looking for a new/used vehicle. Ralph B. More
This is my second car purchase from Mercedes Benz of Larchmont. Having been in the sales industry myself (private planes), I am quite aware of sales industry and I cannot be more impressed with the leve Larchmont. Having been in the sales industry myself (private planes), I am quite aware of sales industry and I cannot be more impressed with the level of customer service at Mercedes Benz of Larchmont. Our sales representative, Emilio Alonso had originally helped me with the purchase of my first Mercedes at the Larchmont dealership - I had a previous Mercedes from another dealership. He is top notch. He is upfront, friendly, courteous, patient and informative. All the characteristics of a great salesman. In addition to Emilio Alonso, I have to note as well that the receptionists do a very fine job and I thought that the financial representative, Michael was a pleasure to deal with as well. This is why I returned to Mercedes Benz of Larchmont and I will do again in the future. More
Had to have one of my tires replaced and dealt with Alexa. She was very helpful with everything I needed and answered all the questions that I had. I was in and out with a new tire and the wait time Alexa. She was very helpful with everything I needed and answered all the questions that I had. I was in and out with a new tire and the wait time was very short, which helped me alot since I had to make it back to work that same day. More
The dealership is of a nice size, not too small for choice but not too large either so what personal service still exists. A big plus is the Service department, which way better than what we experience choice but not too large either so what personal service still exists. A big plus is the Service department, which way better than what we experienced with other dealer/service departments (BMW, Land Rover). Dealing with the dealer was easy, pleasant and straightforward, not time was wasted and they took care of everything and beyond for my purchase. More
The Larchmont dealership really is superb. We had been looking for a CPO ML 350 - we looked and did our homework and honestly this dealer had a large inventory. The price was great and so was the service. looking for a CPO ML 350 - we looked and did our homework and honestly this dealer had a large inventory. The price was great and so was the service. Sergio, who is a sales representative was really professional.Besides answering a million questions, he was knowledgeable and made this experience great.He sent a video of the car I was interested in and did in fact finance. I have never bought/leased ANY automobile with such ease and most importantly as quickly. I will definitely go back and will recommend my family and friends. Thank You So much. More
Overall experience at Larchmont was exceptional. I felt comfortable with my sales professional and I felt that I could call him with any questions and concerns I had. In addition, he was great at keeping m comfortable with my sales professional and I felt that I could call him with any questions and concerns I had. In addition, he was great at keeping me informed on the arrival of the car and next steps in the process. I felt no pressure in making my decisions which was really important to me since I have had bad experiences in the past. I would definitely recommend this dealership and most definitely ask for Emilio. Thanks for everything Emilio. More
The dealership and my salesperson is focused on meeting the needs of the client. When there is a question about the car, the service department and my salesperson is very quick to respond. I find the hou the needs of the client. When there is a question about the car, the service department and my salesperson is very quick to respond. I find the hours of the dealership good for someone that works and need to occasionally be able to drop a car early or bring the car in on a Saturday. More