Mercedes-Benz of New Rochelle

My husband and I don't usually like dealing with car dealers, mostly due to the reputation most have for running around potential clients. When the time came for us to sell my SLK280 roadster, we were b dealers, mostly due to the reputation most have for running around potential clients. When the time came for us to sell my SLK280 roadster, we were both dreading having to go into any dealership. However from the minute we started working with Emilio Alonso and Mark Koenig of the Mercedes Larchmont Dealership, it was like night and day. First of all, they didn't beat around the bush or make us feel like they wanted to get the better of us. They gave us a VERY fair deal on my car for a trade-in value, and a great price on a used Mercedes. There was no haggling or unnecessary discussion. We had done our research, and Mark was incredibly upfront with us on cost. The entire time they were both courteous and funny and great to deal with. I always picked up the phone when Emilio called, which said a lot for him - usually I let a lot of calls go to voicemail. They really went OVER and BEYOND to get us into a new car. I would absolutely deal with them again, and would recommend them highly to anyone. I also want to add that when I wanted a couple things fixed (a mark on one of the mats), it was no problem. Emilio took care of it immediately and at no cost to me. Emilio made me feel like a valued client, which I think is one of the great things of working with Mercedes Larchmont. Very positive experience! More

Renee Bianco was by far the nicest salesperson i have yet to come across. My experience at Mercedes Benz of Larchmont was a good one, Mostly due to Renee.She was Knowledgeable and friendly, I felt as if I kn to come across. My experience at Mercedes Benz of Larchmont was a good one, Mostly due to Renee.She was Knowledgeable and friendly, I felt as if I knew her for years. I am very happy with my purchase, and the service that came along with it. More

I was in the market for a new c300 for my daughter. All the sales people were busy so Mr. Serano offered to help personally. I was impressed. He was fair with the price but more important he asked what I n the sales people were busy so Mr. Serano offered to help personally. I was impressed. He was fair with the price but more important he asked what I needed and didnt try to shove me into something he wanted to move off his lot. I recommend Robert Serrano and Mercedes benz of larchmont to everyone. Thanks again Robert. More

My experience at Mercedes Benz of Larchmont was nothing but positive. John Ademaj was my husband's and my sales person and he was not only very informative but also treated us as friends and people he h but positive. John Ademaj was my husband's and my sales person and he was not only very informative but also treated us as friends and people he has known for more than 15 minutes. He was cordial, knowledgeable, and made us feel very comfortable. Whenever I walk into a car dealership, I am always on guard, as I find myself being leery and not very trusting of the sales people i will encounter,,,, this was definitely NOT the case with John and Mercedes Benz of Larchmont. I would recommend this dealership to any one who is shopping for a Mercedes More

I leased a car a few years ago from this dealership and had a very pleasant experience. I recently leased my second car there as well. John Ademaj treated me very well and worked hard to get me in the ri had a very pleasant experience. I recently leased my second car there as well. John Ademaj treated me very well and worked hard to get me in the right car that would make me happy. I wouldn't want to go anywhere else to get another car. More

I was checking prices and inventory on the internet. I knew I wanted a CPO E Class car and drove to a few different dealerships to see the cars. I found one vehicle that had the particular features I des knew I wanted a CPO E Class car and drove to a few different dealerships to see the cars. I found one vehicle that had the particular features I desired on the internet so I went to Larchmont to inquire on this vehicle. As soon as I arrived Emilio Alonso came to greet me. I asked Emilio to show me the car. While he was showing me the car, he also had my C Class trade in appraised. I'm very happy to say that not only did I receive a very generous trade in price, we negotiated a very good price on the new (to me) E class too. I'm a very particular person and I always strive to get my money's worth. There were a few cosmetic issues with the car and this is what sets Emilio apart from other car dealers I've dealt with in the past. He worked with me to identify the issues I found and communicated this to his manager. He made sure that everything was taken care of and the car would be in the condition I expected. He went above and beyond to make sure I was completely satisifed. I would definitely buy another car from Emilio and would not hesitate to recommend him and the dealership to anyone looking for a Mercedes Benz. More

Have visited multiple times for service on my vehicle. Everytime i visit the entire staff always makes me feel like i am the only one there very helpful. Anthony my service advisor and the staff always ge Everytime i visit the entire staff always makes me feel like i am the only one there very helpful. Anthony my service advisor and the staff always gets me in and out right away. Will always return and refer my family and friends to this dealership. Thanks for all the past and future services. More

Having visited other dealerships, Emilio Alonso (of Larchmont)was the only sales consultant who mentioned that a $2000 discount was available because of the company for which I work. No one else bothe Larchmont)was the only sales consultant who mentioned that a $2000 discount was available because of the company for which I work. No one else bothered to take this extra step. I appreciate that he was looking out for me. Emilio was a gentleman and a professional. I will be back! More