Mercedes-Benz of New Rochelle
New Rochelle, NY
Filter Reviews by Keyword
By Type
Showing 640 reviews
I was in the market for a new c300 for my daughter. All the sales people were busy so Mr. Serano offered to help personally. I was impressed. He was fair with the price but more important he asked what I n the sales people were busy so Mr. Serano offered to help personally. I was impressed. He was fair with the price but more important he asked what I needed and didnt try to shove me into something he wanted to move off his lot. I recommend Robert Serrano and Mercedes benz of larchmont to everyone. Thanks again Robert. More
My experience at Mercedes Benz of Larchmont was nothing but positive. John Ademaj was my husband's and my sales person and he was not only very informative but also treated us as friends and people he h but positive. John Ademaj was my husband's and my sales person and he was not only very informative but also treated us as friends and people he has known for more than 15 minutes. He was cordial, knowledgeable, and made us feel very comfortable. Whenever I walk into a car dealership, I am always on guard, as I find myself being leery and not very trusting of the sales people i will encounter,,,, this was definitely NOT the case with John and Mercedes Benz of Larchmont. I would recommend this dealership to any one who is shopping for a Mercedes More
Have visited multiple times for service on my vehicle. Everytime i visit the entire staff always makes me feel like i am the only one there very helpful. Anthony my service advisor and the staff always ge Everytime i visit the entire staff always makes me feel like i am the only one there very helpful. Anthony my service advisor and the staff always gets me in and out right away. Will always return and refer my family and friends to this dealership. Thanks for all the past and future services. More
Having visited other dealerships, Emilio Alonso (of Larchmont)was the only sales consultant who mentioned that a $2000 discount was available because of the company for which I work. No one else bothe Larchmont)was the only sales consultant who mentioned that a $2000 discount was available because of the company for which I work. No one else bothered to take this extra step. I appreciate that he was looking out for me. Emilio was a gentleman and a professional. I will be back! More
My experience with Mercedes Benz of Larchmont was wonderful from the minute I walked in the door. Jay Criss went out of his way to make sure I was fully satistified with my decision to purchase my c wonderful from the minute I walked in the door. Jay Criss went out of his way to make sure I was fully satistified with my decision to purchase my car. He did not leave me with any questions unanswered and that did not end after I signed on the dotted line and gave them my money. He has made himself fully available to me at anytime no matter what my issue has been with my car. Even service appointments, he has stepped right in and made sure I was fully satisified. I resently hit a pothole and got a flat tire, I called Jay Criss from the side of the road and he made sure I was taken care of from that moment until I drove my car out of the dealership in perfect condition. I feel that Jay has gone well out of his way then any "car salesman" ever has in my experiences. He really makes you feel like part of a mercedes "family". I would highly recommend going to Mercedes Benz of Larchmont and working with Jay Criss, you won't be disappointed. More
As a longtime BMW 5 series owner I was not happy with the new 5 series. A good friend had just leased a new E550 convertible and was extremely happy. I test drove an E class sedan with 4Matic and was impre new 5 series. A good friend had just leased a new E550 convertible and was extremely happy. I test drove an E class sedan with 4Matic and was impressed with the ride,handling, perfomance, comfort and safety features. I am extremely satisfied with my E550 4Matic. My family is particularly happy with the room and comfortable ride. More
It was the first time I purchased a new car from the Larchmont Mercedes Benz dealership. Emilio Alonso, the sales rep I was assigned and the rest of the team he introduced me to, were extremely knowledg Larchmont Mercedes Benz dealership. Emilio Alonso, the sales rep I was assigned and the rest of the team he introduced me to, were extremely knowledgeable, honest and made my experience from walking in to the dealership to driving out with the car a pleasure. More
We had the best car's purchase experience in the 30 years I have been buying cars. The dealership showroom was inviting and we have really enjoyed dealing with Emilio Alonso, the sales representative, who gu I have been buying cars. The dealership showroom was inviting and we have really enjoyed dealing with Emilio Alonso, the sales representative, who guided us during the whole process. We love our GLK 350 and we recommended it to friends as well as the dealership and the great sales staff. More
I leased an '08 MB rom John Adamaj I came back and I leased an '08 MB rom John Adamaj I came back and leased an "11 from John Adamaj I recommended people to John I also has a very " pleasant" I leased an '08 MB rom John Adamaj I came back and leased an "11 from John Adamaj I recommended people to John I also has a very " pleasant" experience with a fewmale service advisor and the entire service dept when I vame in on a saturday afternoon - unannounced" with a faulty engine coil my wife and I were treated like a King and Queen More
Being a private chauffer I experience breakdowns at inopportune times. Every time something happens to my car, I call Mr. Hopper and he tells me to come in and they take great care of my car and in a t inopportune times. Every time something happens to my car, I call Mr. Hopper and he tells me to come in and they take great care of my car and in a timely fashion. I've never had to go back for faulty repairs. They fix it correctly the first time. More