Mercedes-Benz of North Haven

Very shady business practices, I was charged $1,295. 00 for Zurich shield- what’s is it ?? More importantly I was never asked if I wanted it. Then the $995.00!convenance fee? You get charged to do busine 00 for Zurich shield- what’s is it ?? More importantly I was never asked if I wanted it. Then the $995.00!convenance fee? You get charged to do business with them. This is expected from a used car lot not a Mercedes Benz dealership. More

I brought my Mercedes-Benz in for maintenance service, and it was such a breeze. Miguel was friendly and transparent throughout the entire process, and he made me feel at ease with the service. I highly r and it was such a breeze. Miguel was friendly and transparent throughout the entire process, and he made me feel at ease with the service. I highly recommend coming to Mercedes-Benz of North Haven for your Mercedes needs. More

Very efficient and helpful, really liked working with them, I recommend anyone who wants to buy a car to visit them first. them, I recommend anyone who wants to buy a car to visit them first. More

Worst customer service. Bought my GLS 450 from them Kept on calling sale person regarding details issues but not answer for a month. Finally got in touch with the manager st Bought my GLS 450 from them Kept on calling sale person regarding details issues but not answer for a month. Finally got in touch with the manager still the issue is not resolved. Left the car with them for 10 days. I would not recommend them to anyone. Worst customer service I’ve ever experienced. Don’t waste your money with Mercedes Benz of North Haven. Not worth the headache. More

Purchased a used vehicle with a warranty from this dealership less than a year ago, only to discover—when registering it in another state—that the undercarriage and gas tank holder were completely rus dealership less than a year ago, only to discover—when registering it in another state—that the undercarriage and gas tank holder were completely rusted out. The inspection revealed the car was unsafe to drive or sell. The dealership has not responded to rectify this serious safety issue, demonstrating poor customer service and a clear misrepresentation of the vehicle’s condition for profit. I will be reporting this to Consumer Protection authorities. Buyers should be extremely cautious—this dealership appears to prioritize commissions over honesty and safety More

Great ,Friendly, Professional and fast service. I have taken 4 of my fleet vans here and their service is perfect. I have taken 4 of my fleet vans here and their service is perfect. More

Great customer service PJ was really helpful as usual he was there for us , this was my third car I purchased he was my Sales person all the 👍 he was there for us , this was my third car I purchased he was my Sales person all the 👍 More

John was very professional and gracious with his time helping us figure out which vehicle would be best for us. The process and experience was very easy. I would highly recommend helping us figure out which vehicle would be best for us. The process and experience was very easy. I would highly recommend More

Big shout for JOHN who sold me my BlueMoon Car! (Godfather there.) and Taylor at the entrance super nice. John went through cars and cars, took us to test them, and helped us until We found the o (Godfather there.) and Taylor at the entrance super nice. John went through cars and cars, took us to test them, and helped us until We found the one we wanted! Super happy overall. Hopefully the car behaves!! Jessica was another member that was great. New Member of the Mercedes Benz North Haven! Oh! And got courtesy gifts! ❤️ super happy! More

I just picked up my new wagon on Tuesday. My salesperson was John McNeil who took over my account from Peter, who retired. John did a great job of knowing what Peter and I had talked about My salesperson was John McNeil who took over my account from Peter, who retired. John did a great job of knowing what Peter and I had talked about regarding my new car and the car that I was returning. He was professional, knowledgeable and very helpful. When I had questions he followed through in getting the answers. He went above and beyond when he delivered the WeatherTek mat I had left in my old car to my house! I would also like to acknowledge Jessica who handled the finance paperwork. She was very helpful and knew her stuff. Kai was very good in showing me the new features in the car and answering my questions. I will definitely purchase my next vehicle from MBofNH. More