Back

Mercedes-Benz of North Haven

North Haven, CT

4.4
1,062 Reviews

620 Washington Ave

North Haven, CT

06473

Directions

By Type

Showing 1,062 reviews

October 06, 2021

Purchased a car off the showroom floor with the windows open next day found that the car had a terrible smell over a month to get the car back in for service service looked at two times and said the smell More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zane Honious
Oct 23, 2021 -

Mercedes-Benz of North Haven responded

Thank you for providing this feedback, Mark, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Service Team at Mercedes-Benz of North Haven

October 05, 2021

I love it IGoing to tell everyone to go there. You guys I love it I Going to tell everyone to go there. You guys are awesome. Nice cars beautiful people More

by JACABRAL50
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Oct 05, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear Bobby and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

October 05, 2021

I had a very good experience at Mercedes of North Haven. Very professional and helpful with making my car buying experience stress free. More

by feeneykathryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Levius Kingsman
Oct 05, 2021 -

Mercedes-Benz of North Haven responded

Kathryn, Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

October 05, 2021

PJ was extremely knowledgeable friendly and helpful in guiding us through the process. We will definitely see his assistance in future transactions More

by ireland3373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, PJ Zamani, Brad Derry
Oct 05, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that PJ were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

October 05, 2021

I had a great experience excellent customer service everyone was friendly and courteous.and treated with wonderful hospitality More

by ammykit09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon from Media was great also, Muhammad Sabir, Russ Karkachov, Michael Polvere
Oct 06, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes-Benz of North Haven

October 04, 2021

The only dealership we don't mind working with! We had Steve; very informative, not pushy at all and got what we needed done. Thank you Steve for your help with everything! More

by ELSGROI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Steve Curina
Oct 04, 2021 -

Mercedes-Benz of North Haven responded

Thanks for sharing your thoughts about your experience with Steve here at Mercedes-Benz of North Haven. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! The Best or Nothing The Team at Mercedes-Benz of North Haven

October 03, 2021

Very professional and polite. The serviceman handling my appointment explained clearly what they were doing to the car. The service was done in a timely manner. The waiting area was very clean and safe. More

by Lindajackson0213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Oct 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

October 03, 2021

The dealership was very clean and everyone was helpful and friendly. We were able to get everything done in a timely manner More

by zeena724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Timothy Kang, Michael Polvere
Oct 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

October 03, 2021

Excell service, my advisor Scott is extremely knowledgeable and takes time to listen to any concerns and promptly takes care of all issues. More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Oct 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

October 02, 2021

Pj was very helpful and made my first car purchase smooth and stress free. Would recommend him for anyone looking to purchase a car. More

by Peterkasper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Oct 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that PJ had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. The Best or Nothing The Team at Mercedes-Benz of North Haven

...
36
...