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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

September 24, 2021

Me and my partner went to this dealership to look at a vehicle after experiencing several disappointments at other dealerships. As soon as we walked in Alvar came over to greet us. After sharing the exper More

by Taniaines2230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Sep 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for Alvar, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We were happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 22, 2021

Service is the best around..Zane and Nicole the service manager care for there customers..they treated my 04 clk like it was a new car and left there like new.. thank you very much nhmb.... More

by LEONG1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Zane Honious
Sep 22, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 22, 2021

The service department was excellent. I am disappointed that the last 2 times there were no loner cars. Both were emergencies. The first time my car was in the service department for three days. I am con More

by R.DEPODESTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Bobby Ericksen
Sep 22, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your honest feedback. We strive to make sure that all of our customers leave happy, and we apologize for any inconvenience due to the lack of loaners. Please don't hesitate to reach out to us if you would be willing to discuss this in more detail. We hope to see you again here at Mercedes-Benz of North Haven and want to make sure that we meet your expectations next time you come in. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 22, 2021

Excellent experience. I have been buying our Mercedes cars from this dealership since 2004 . They are very accommodating and Knowledgeable. I have had a great experience with Sales Staff specially Pezh More

by soudi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Scott Molster, Brad Derry
Sep 22, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with PJ and our team. We're glad to hear they delivered such a great experience! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 20, 2021

I had good experience previously but this one was terrible. Made appointment for 7:45 and I didn’t get my car until 5 o’clock I wasted a full day just waiting. Horrible More

by Cina1910
Recommend Dealer
No
Employees Worked With
Zane Honious
Oct 07, 2021 -

Mercedes-Benz of North Haven responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

September 20, 2021

Thank you for a Patient thank you Mark thank you Mohamad for helping us to get the right car how are you Good customer service More

by Rafeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thank you all , Spencer Gottschall, Muhammad Sabir, Marc Petersen
Sep 20, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad Marc and Muhammad were able to help, and we hope to see you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 20, 2021

Low pressure, very helpful, knowledgeable staff. Very good experience and love the car. Usually don’t look forward to the car negotiation and purchase process but these guys made it easy. More

by ajnamonmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Michael Polvere, Brad Derry
Sep 20, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that Brad, Michael and Russ were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 20, 2021

The dealership had what I was looking for. The salesman I was working with was helpful in getting the car sold. More

by piscitellir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Steve Curina
Sep 21, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 18, 2021

Great customer service and I love my car very Mercedes Benz very much. I recommend this dealership. More

by Tavarezcorrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 18, 2021

Second car with PJ Zamani who was absolutely great. Everything was smooth and easy. I'll always buy my next cars with him More

by KWR3RD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that PJ had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

Sep 19, 2021 -

KWR3RD responded

Also, I neglected to mention Spencer-Sale Team Manager for making special allowances to accommodate my situation.

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