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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

July 28, 2021

The staff at Mercedes Benz of North Haven is phenomenal. From sales to service you are guaranteed to be taken care and treated like family. They do a tremendous job at keeping their promise and keeping you More

by Slodka143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levius , Timothy Kang, John Ramos
Jul 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. John and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 28, 2021

5 Stars!!! Great buying experience. Vehicle was exactly as described, no hard sell, no pushy tactics. Don truly is the best. Thank you again. I'm very happy with the purchase. More

by Mona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Jul 28, 2021 -

Mercedes-Benz of North Haven responded

Mona, Thank you for taking the time to write this review and let Don know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

July 28, 2021

My salesman, Michael, was great to deal with right from the start--February, 2021 to today, July 28, 2021, when I finally picked up my 2021 GLE350. He was not pushy, very professional and listened to ever More

by jfaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Jul 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 27, 2021

This service department is what makes buying from here such a joy. They care about you and your vehicle like family! Yes, you are going to pay M-B price, but you get M-B quality and then some and if you k More

by A. E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Jul 28, 2021 -

Mercedes-Benz of North Haven responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 27, 2021

It was a pleasure working with Peter. Awesome salesman, friendly, personable. Look forward to doing business with you guys in the future. You made trading and purchasing a smooth transaction. Thank you! More

by bishoptrawick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Peter Pearce
Jul 27, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Peter met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 26, 2021

Service was excellent. Staff were courteous. Price good. Repair time ok. Consultation before repairs appreciate d . Car was ready on time. The loaner was appreciated. More

by ASHABY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Bobby Ericksen, Zane Honious
Jul 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 26, 2021

Bobby was very helpful in understanding my questions and putting in action to resolve the issues. Extremely professional and customer oriented. I will most certainly bring my needs back to your location. Th More

by vitop2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Jul 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review, Vito! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bobby here at Mercedes-Benz of North Haven. We look forward to serving you in the future! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 24, 2021

Working with Michael was an absolute pleasure! He is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The b More

by Joshuacruz533
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Timothy Kang, Michael Polvere, Nicole Somers
Jul 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Joshua, we are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

July 23, 2021

Peter assisted me with the replacement of my Mercedez. He is attentive, detail oriented and thorough. He worked with my timeframe and schedule to ensure that I received the car in a timely manner. More

by dbrennan7654
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Jul 23, 2021 -

Mercedes-Benz of North Haven responded

Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Peter, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 22, 2021

It was pretty straight forward my first time there and it didn’t take very long. Once o get familiar with the staff it’ll probably be friendly More

by Estherp1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
Jul 23, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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