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Mercedes-Benz of North Haven

North Haven, CT

4.6
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

May 19, 2021

Excellent dealership. Excellent Sales Department. Excellent Service Department. Everyone is always very helpful. I have bought three cars with Peter Pearce's assistance at MB of North Haven. I have a More

by Akoperwhats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce, Nicole Somers, John Ramos, Zane Honious, Scott Molster
May 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review for Peter. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 18, 2021

Levius was extremely gracious and a pleasure to deal with. He didn’t pressure me or rush me to make up my mind between two different cars I was looking at. I highly recommend this dealership and highly More

by cassellaj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
May 18, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear that Levius and our sales team provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 18, 2021

Overall a very good experience. Levius, was a pleasure to deal with and I would recommend working with him. Mercedes really makes some of the finest vehicles. More

by drmalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Levius Kingsman
May 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that Levius and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 18, 2021

Great customer service, well organized, friendly environment, employees very nice and there to help you with your car. I bought my car at this dealership because of the service. More

by JGNORTHHAVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
May 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. Congratulations on your new purchase! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 18, 2021

(Bobby Erickson)Service advisor was not attentive , not friendly, failed to explain process and never expressed concern for customers needs. Mechanic did a great job. More

by Xninja161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Somers, Bobby Ericksen, Scott Molster
May 18, 2021 -

Xninja161 responded

Needs better understanding of customers needs.

May 16, 2021

The service was great except the price was extremely expensive for something easy to fix. They have washed the car and they fix the problems but it cost $1840 More

by azaze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
May 17, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your review While we're glad that you had a positive experience overall, it's disappointing to hear that you weren't fully satisfied. We will share your feedback with the team, and please don't hesitate to reach out directly if you would like to discuss this in more detail. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 15, 2021

Had a good experience until the lady in front of me complained about being charged to much for her work for ten minuets and I could not get to the counter to pay my bill. Felt bad for service rep. More

by RUDYHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
May 16, 2021 -

Mercedes-Benz of North Haven responded

Thankyou, Rudy, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 15, 2021

I can’t say enough about PJ ! His attention to detail and his professionalism is outstanding. He truly goes above and beyond! His extensive knowledge and his dedication to his clients is admirable. If you a More

by Manny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
May 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much, Manny, for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 14, 2021

Very nice staff. Pleasant, knowledgeable, and helpful. Al Omading went the extra mile in assisting us with this purchase and following up on our satisfaction with the car thus far. More

by Elaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Parent , Spencer Gottschall, Timothy Kang, Alvar Omoding
May 14, 2021 -

Mercedes-Benz of North Haven responded

Elaine, thank you so much for choosing Mercedes-Benz of North Haven! Congrats on your new purchase, and let us know if we can be of any more assistance! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 14, 2021

Excellent experience. Service tech offered a discount coupon which I was unaware of, and car was washed and delivered ahead of schedule. Thanks for the great experience. More

by DLL21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
May 16, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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