
Mercedes-Benz of North Haven
North Haven, CT
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The best ever!! I have purchased cars from other dealerships but have never experienced the service that I get at Mercedes of North Haven. Very knowledgeable and friendly service agents. Truly red dealerships but have never experienced the service that I get at Mercedes of North Haven. Very knowledgeable and friendly service agents. Truly red carpet treatment. Would never think of going anywhere else! I actually travel close to an hour to get there. I have never been disappointed More
Very professional and friendly service. They immediately responded to a problem I had with their service and took care of the matter right away. Thanks responded to a problem I had with their service and took care of the matter right away. Thanks More
Appointment was available when needed they checked for other service needed and I got a nice loaner car. Mercedes are expensive to maintain and they forgot to deduct my coupon until I pointed it out but other service needed and I got a nice loaner car. Mercedes are expensive to maintain and they forgot to deduct my coupon until I pointed it out but other than that, no complaints. More
Purchased cla250 9 month ago have had to keep bringing it back every month for issues. No empathy, understanding or apology from service or sales back every month for issues. No empathy, understanding or apology from service or sales More
Pete did a fine job repairing my 69 Mercedes. Plus, Michael Jordan is the best! Both are great. I also would tp thank Karl. Chet Schnepf Plus, Michael Jordan is the best! Both are great. I also would tp thank Karl. Chet Schnepf More
I had the best experience ever I got to meet the most amazing person the owner at town and county of Mercedez Benz and BMW he sent me to Mercedez Benz and they did a great job on fixing on my car and fin amazing person the owner at town and county of Mercedez Benz and BMW he sent me to Mercedez Benz and they did a great job on fixing on my car and finding the problem. Nicole was the best ever and kept me up to date on everything that was going on with my car. I would definitely say bring your cat to them . More
Thank you guys, great service and attention to detail as always! I travel to this dealership although there are closer ones just because their service department is top notch! always! I travel to this dealership although there are closer ones just because their service department is top notch! More
My car went in for service. I was greeted in the garage and given a loaner also in the garage. Everyone was efficient , polite and knowledgeable When I asked if I might be able to get the car by 2:00pm and given a loaner also in the garage. Everyone was efficient , polite and knowledgeable When I asked if I might be able to get the car by 2:00pm I was told they would do everything possible to make it happen. And It did - I was called around 1pm that my car was ready. The dealership is clean and they are all doing a good job of dealing with COVID 19 issues. It all made me felt safe. Thanks to all. More
Top notch professionals. Very satisfied. Would definitely recommend this dealership. We love our car and we would definitely buy there again. Thank you to the service department. definitely recommend this dealership. We love our car and we would definitely buy there again. Thank you to the service department. More
This purchase was the third car that we bought from Mercedes Benz of North Haven plus one from BMW of North Haven. All vehicles were serviced by them also. I feel they know how to treat their customer Mercedes Benz of North Haven plus one from BMW of North Haven. All vehicles were serviced by them also. I feel they know how to treat their customers and provide an exceptional clean and comfortable dealership. Everyone we met was very courteous and helpful. We truly want to thank Peter for the extra effort he did to meet our concerns. More