
Mercedes-Benz of North Haven
North Haven, CT
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My salesman, Peter Pearce, was excellent and very knowledgeable. I'm impressed and pleased with their service staff and in particular, Michael Jordan has been very courteous and helpful. I also wor knowledgeable. I'm impressed and pleased with their service staff and in particular, Michael Jordan has been very courteous and helpful. I also work with Bobby for the details of my service. He is excellent as well. More
My family has worked with Peter for many years in leasing cars. He is wonderful to work with. I contacted him and told him the color car I wanted and specific details I wanted. When I arrived to meet with hi cars. He is wonderful to work with. I contacted him and told him the color car I wanted and specific details I wanted. When I arrived to meet with him he had the exact car I described. Couldn’t be happier! He is a pleasure to work with and really listens to his customers wishes. Wouldn’t want to work with anyone else! Peter truly made the experience so easy for me. He goes above and beyond. More
I have been a customer with Mercedes and Bmw of north haven for many years about 25 yrs leasing. I absolutely love doing business with Peter Pearce !!!! Peter Pearce has made my experience easier and haven for many years about 25 yrs leasing. I absolutely love doing business with Peter Pearce !!!! Peter Pearce has made my experience easier and comfortable to get into my new vehicle extremely , polite and nice !!!! More
The staff is very friendly and helpful. Turnaround is always quick. Excellent service always! One of the main reasons I continue to lease a Mercedes. always quick. Excellent service always! One of the main reasons I continue to lease a Mercedes. More
Good guys, thorough professionals. But I have a query. I got new tires on my ML350. But they're only inflated to 33 psi instead of 42 at front and 48 at back, which is recommended. I'm unsure why at this ti got new tires on my ML350. But they're only inflated to 33 psi instead of 42 at front and 48 at back, which is recommended. I'm unsure why at this time... More
Made an appointment for service and decided to wait for my car. The waiting room is very clean staff is friendly and helpful. They did the service and cleaned the car. Love this dealership. my car. The waiting room is very clean staff is friendly and helpful. They did the service and cleaned the car. Love this dealership. More
Very professional and friendly service. They immediately responded to a problem I had with their service and took care of the matter right away. Thanks responded to a problem I had with their service and took care of the matter right away. Thanks More
Appointment was available when needed they checked for other service needed and I got a nice loaner car. Mercedes are expensive to maintain and they forgot to deduct my coupon until I pointed it out but other service needed and I got a nice loaner car. Mercedes are expensive to maintain and they forgot to deduct my coupon until I pointed it out but other than that, no complaints. More
The best ever!! I have purchased cars from other dealerships but have never experienced the service that I get at Mercedes of North Haven. Very knowledgeable and friendly service agents. Truly red dealerships but have never experienced the service that I get at Mercedes of North Haven. Very knowledgeable and friendly service agents. Truly red carpet treatment. Would never think of going anywhere else! I actually travel close to an hour to get there. I have never been disappointed More
Purchased cla250 9 month ago have had to keep bringing it back every month for issues. No empathy, understanding or apology from service or sales back every month for issues. No empathy, understanding or apology from service or sales More