Back

Mercedes-Benz of North Haven

North Haven, CT

4.4
1,062 Reviews

620 Washington Ave

North Haven, CT

06473

Directions

By Type

Showing 1,062 reviews

March 03, 2021

The best ever!! I have purchased cars from other dealerships but have never experienced the service that I get at Mercedes of North Haven. Very knowledgeable and friendly service agents. Truly red More

by LIZZ.ROMANO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Shepard
March 03, 2021

Very professional and friendly service. They immediately responded to a problem I had with their service and took care of the matter right away. Thanks More

by JLEROYWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
March 03, 2021

Appointment was available when needed they checked for other service needed and I got a nice loaner car. Mercedes are expensive to maintain and they forgot to deduct my coupon until I pointed it out but More

by lindajbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the names
March 02, 2021

Purchased cla250 9 month ago have had to keep bringing it back every month for issues. No empathy, understanding or apology from service or sales More

by MSKHAN08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby, Manny Sheikh, Muhammad Sabir
March 02, 2021

Pete did a fine job repairing my 69 Mercedes. Plus, Michael Jordan is the best! Both are great. I also would tp thank Karl. Chet Schnepf More

by CHESTERSCHNEPF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
March 02, 2021

I had the best experience ever I got to meet the most amazing person the owner at town and county of Mercedez Benz and BMW he sent me to Mercedez Benz and they did a great job on fixing on my car and fin More

by CHRISTALHART1199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
March 02, 2021

Thank you guys, great service and attention to detail as always! I travel to this dealership although there are closer ones just because their service department is top notch! More

by HANNAHLINNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department- John
March 02, 2021

My car went in for service. I was greeted in the garage and given a loaner also in the garage. Everyone was efficient , polite and knowledgeable When I asked if I might be able to get the car by 2:00pm More

by GALE358
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone in sales - it was a service call.
March 02, 2021

Top notch professionals. Very satisfied. Would definitely recommend this dealership. We love our car and we would definitely buy there again. Thank you to the service department. More

by Debra47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
March 01, 2021

This purchase was the third car that we bought from Mercedes Benz of North Haven plus one from BMW of North Haven. All vehicles were serviced by them also. I feel they know how to treat their customer More

by richardleamon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Peter Pearce
...
85
...