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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

February 26, 2021

Always easy and everyone is so professional and friendly. Quick service with comfortable place to work while still social distancing! I’m a Mercedes fan! More

by malloryliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t really interact with anyone
February 26, 2021

Zane is the best! Makes everything so simple. No surprises and loaner car process very easy. My car came back clean and serviced as expected. Highly recommend More

by higgs1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane
February 26, 2021

Very courteous,service was good.staff knows his information.would recommend this dealership anytime.over over all service was good.time schedule was perfect.definitely going back More

by Rohena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
February 26, 2021

Sevice as always was efficient, friendly and professional I can always trust the work will be correctly completed as explained before repair. Waiting room comfortable More

by NEALANGELINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia, Brttany Conte
February 26, 2021

Clean, welcoming at the front desk. Parts person short about my request of the hood ornament I was and still am interested in, which brought my rating of customer service down. PJ was great and very know More

by SALMOIRAGHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts dept
February 26, 2021

Very helpful service and parts department. Bought car elsewhere because wasn’t thrilled with Sales. Service area did work timely and provided good explanations. Cleaning car a big plus More

by jchancio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brttany Conte, Melissa Fertiguena, Jake Mauro
February 26, 2021

I was very satisfied with the service performed on my car recently. Mr. Ericksen updated us timely on items he was working on and expected time of completion. He further gave us alternatives depending on the More

by RJBAYONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
February 19, 2021

Service department did a great job. I was disappointed Service department did a great job. I was disappointed with the sales department. I stopped in to look for a new car and no one approached me or off More

by lgzambero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember who I spoke with in Service
February 07, 2021

Thank you. Everyone was knowledgeable, friendly, and helpful. Appreciate all of your efforts My car seems to be functioning well at this time. Thank you once again. More

by mdiamond40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia
January 28, 2021

After being unsatisfied with my RR Discovery Sport, I came in and left with a gorgeous 2018 GLE350. Luis was extremely helpful and accommodating as well as staff. More

by Grace B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vega, Alberto Rios
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